礼品全球物流供应商评价体系的研究

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1、AthesissubmittedtoShanghaiJiaoTongUniversityforthedegreeofMasterofEngineeringSTUDYONPERFORMANCEEVALUATIONOFGLOBALGIFTLOGISTICSSUPPLIERSchool:NavalArchitecture,OceanandCivilEngineeringDiscipline:LogisticsEngineeringMajor:LogisticsEngineeringCandidate:YANGXIAO

2、LISupervisorⅠ:ZHAOYIFEISupervisorⅡ:JIANGYANGMINGDecember,2011-2-万方数据摘要礼品全球物流供应商价值评价体系研究摘要本文首先介绍了国内外第三方物流发展历程，指出了物流企业绩效评价的发展方向。接着，在对国内外第三方物流评价体系的相关理论和文献进行研究的基础上，结合礼品物流行业特点，构建了礼品物流供应商的指标评价体系，运用了层次分析法中的判断矩阵来确定指标权重，最后用模糊综合评价法对礼品物流供应商价值进行分析和评价，并通过案例说明该评价体系和评价方法的实

3、用性，具有一定实践性和借鉴意义。关键词：第三方物流，礼品物流供应商，KPI,指标，评价-I-万方数据摘要STUDYONPERFORMANCEEVALUATIONOFGLOBALGIFTLOGISTICSSUPPLIERABSTRACTThispaperfirstdescribestheperformanceevaluationoflogisticsindustrydevelopmentprocessandthepossibledevelopmentdirectionofhecurrentlogisticscom

4、panyperformanceevaluation.Subsequently,basedontheanalysisandrelatedtheory,alsothecharactersofgiftlogistics,wesetupKPIsystemandperformanceevaluationsystem，wealsoproposedthemethodofusinganalytichierarchyprocessandfuzzycomprehensiveevaluationtoevaluatethegiftlo

5、gisticsservice.BytheSglobalcompanycase,itillustratedthatthisevaluativeindexsystemandevaluationmethodcanbeapplied.KEYWORDS:third-partylogistics,giftlogisticssupplier,KPI,indictors,evaluation-II-万方数据目录目录1引言......................................................

6、...11.1研究社会背景...........................................11.2理论背景...............................................31.2.1供应商评价指标体系的发展路径..............................31.2.2评价方法的研究理论背景....................................51.2.3近年学术论文研究情况............................

7、..........61.3研究思路和创新点........................................61.3.1研究思路..................................................71.3.2本文创新点................................................82物流及物流服务价值评价体系...................................92.1物流及第三方物流...............

8、........................92.1.1物流......................................................92.1.2第三方物流................................................92.1.3第三方物流的特征...................................