The Need for a Thinking Process.pdf

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1、TheNeedforaThinkingProcessByKateBennettArticleataglance:Modernbusinessisplaguedwithexamplesoforganisationalfailureandpoorstrategicdecision-making,oftentheresultofmisleadingdataandunsupportedintuition.ItisobviousthatweareinneedofaThinkingProcesswhichenablesustoverbali

2、seourintuitionandemotion,andthenrigorouslytestourassumptionsusingdataandcause-effectlogicTOChassuchaThinkingProcesswhichorganisationscanusetoconfirmexactlywhattheircoreproblemis,whattheyneedtochangeto,andhowtheycanmostsuccessfullyexecutethatchange.Oftencompaniesdonot

3、investigatethesevitalpointsbeforepursuingimprovementinitiativesandthiscanprovecostly.ThebrillianceoftheTOCThinkingProcessisthewayitenablesorganisationstoanswerallthesequestionsandtestnewstrategiesbeforeinvestingvaluableresourcesinthem.Thefollowingpaperinvestigatesthe

4、reasonsbehindcorporatefailureandexplainshowtheTOCThinkingProcesstoolsareusedtoensurethedevelopmentandexecutionofsuccessfulstrategiesandimprovementinitiatives.Detailedarticle:Originsofthe“silomentality”Wearelivinginacomplexworld.Asglobalisationincreases,theworldgrowss

5、maller–andevenmorecomplex.Ahundredyearsago,mostcommercialbusinesswassmall,relativelyself-contained,andverticallyintegrated.Intheearlydaysoftheautomobile,forexample,FordMotorCompanyownedandoperatedtheironminesandrubberplantationsneededtoproducesteelandtiresforcars,and

6、owneditsowntransportationsystemandretailoutlets.AfterWorldWarII,however,thingsstartedtogetcomplicated.Economiesboomedandverticallyintegratedcompaniescouldnolongerkeepup.Companiesbeganto“horizontallyintegrate”,assigningpartsoftheiroperationstoindependentcompaniesinabi

7、dtomakemanagementproblemssmallerandeasiertomanage.Theresultwasincreaseddecentralizationandspecialization;differentpartsofanorganizationbecamefocusedexclusivelyontheirowndiscreteresponsibilities.Increasedcomplexitycausedleadersandmanagerstolose“visibility”ofthewholean

8、dbecomefocusedontheirowngroupordepartment,developingwhatisknownasa“silomentality”–thoseinonefunctionalsilogavealmostnothoughttowhat