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1、WILLIAMBULLITTFITZHUGHCRMFunctionalandTechnicalConsultanttotheEnterpriseSummaryofQualifications·HoldstheprestigiousMastersdesignationfromMicrosoftforDynamicsCRM·Morethan12yearsofexperiencedesigningandimplementingCustomerRelationshipManagementsystems,withmorethan10years’experiencewithDy
2、namicsCRM.·MajorCRMprojectshaveincluded:·CBRE,Dallas,TX·Amgen,Inc.,ThousandOaks,CA·BarclaysFinancial,NewYork,NY·MoogComponentsGroup,Blacksburg,VA·JonesLangLaSalle,ChicagoIL·PrudentialFinancial,Scottsdale,AZ·StrongbackgrounddesigninganddeployingintegratedsolutionsbetweenCRMandERPsystems
3、·Adeptinallphasesofprojectdelivery·Abletotranslatebusinessobjectivesintoclearfunctionalandtechnicalrequirements·Excellentcommunication,interpersonal,andpresentationskillsProfessionalExperienceCRMAdvisors,LLC–ColoradoSprings,ColoradoFounderandPrincipalAugust2004–Present·Currentlyengaged
4、atCBREintheroleofCRMFunctionalArchitect·RecentlycompletedamajorCRMprojectatAmgen,Inc.asasub-contractorforMicrosoftConsultingServices.·Full-timeconsultingpracticefocusingonenterpriseandmid-marketCRMimplementations.ProjectshaveincludedmultipleNYSEservicecompanies,amulti-nationalchemicalc
5、ompany,aglobalpharmaceuticalcompany,3globalrealestatefirms,amajorsteelcompany,amedicalsupplycompany,amajorpotatochipmanufacturer,apublisher,asoftwarecompany,severallargenon-profitsandfoundations,apoliticalactioncommittee,aSmallBusinessInvestmentCorp.(SBIC),atelcoconsultancy,anFBOandoth
6、ers.·ProvideCRMfunctionaldesignsolutions,specializinginfulllife-cycleimplementationsofCRM·ConfigureandimplementCRMmodules,SQLServer,Exchange,ActiveDirectory,IISandHyper-V·Collaboratewithtechnical,production,anddesignteamstocreateWebande-mailcampaignsandsolutions.Definetechnicaldesignsa
7、nddevelopandimplementtestplans.·Setup,monitor,tune,andadministerCRMsystems.·Conductdetailedanalysissessionswithendusersandbusinesssubjectmatterexperts(SMEs).·IdentifyandadministerCRMbestbusinesspracticesperbusinessstandardsforfunctionalprocesses.XAware,Inc.–ColoradoSprings,ColoradoDi
