Service Contract Guide.pdf

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1、ServiceContractGuideProcomGuide–ServiceContractFAQsIntroductionThisservicecontractguideistoprovideyouwithanswerstosomeofthemostcommonlyaskedquestionsregardingservicecontracts(alsoknownasagreements).Withinthisdocumentyouwillfinddefinitionsforallofmajorareasnormallyfoun

2、dinanyservicecontractandwillhighlightthereasonsfortheirinclusion.Sectionswillincludegeneralknowledgeregardingaservicecontract,thepointsofinterestforthetermsofagreement,compensationmatters,restrictivecovenants,disputeresolutionproceedingsandmore.TheBasicsQ.WhatisaServi

3、ceAgreement?A.AServiceAgreementisacontract‐eitherwrittenorverbal‐whichsetsoutthetermsandconditionsforservicebetweenaCustomerandaServiceProvider.AServiceAgreementmaysometimesbereferredtoasacontractorform,anindependentcontractoragreement,acontractoragreementorafreelance

4、agreement.Q.WhatisaddressedinaServiceAgreement?A.ServiceAgreementstypicallyaddressthefollowing:•thepartiestotheagreement;•theservicebeingoffered;•thetermofagreement;and•thecompensationthatwillbeprovidedtotheServiceProvider.Inaddition,ServiceAgreementsmayalsoprovidespe

5、cificson:•howconfidentialinformationistobetreatedupontheServiceProvider'stermination;•whethertherearelimitationsontheServiceProvider'sabilitytocompetewiththeCustomer'sbusinessupontheServiceProvider'stermination;and•howdisputesbetweentheCustomerandServiceProviderwillbe

6、handled.Q.WhoarethepartiestotheServiceAgreement?A.ThepartiestotheserviceagreementaretheCustomerandtheServiceProvider.TheCustomeristheindividualorbusinessseekingtheservicewhiletheServiceProvideristheindividualorcorporationprovidingtheservice.ServiceProvidersmaysometime

7、sbeidentifiedas"individualcontractors","freelancers"or"consultants".2ProcomGuide–ServiceContractFAQsQ.WhatisthedifferencebetweenanEmploymentContractandaServiceAgreement?A.ServiceAgreementsareusedtohireServiceProvidersorindependentcontractors,notemployees.AServiceAgree

8、mentislimitedtoaspecificprojectortimeperiod.EmploymentContractsareusedtohireemployees.TermofAgreementQ.Whatistheenddateofthe