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1、·山西财经大学硕士学位论文【关键词】金融服务外包;商业银行绩效;实证分析···II···商业银行绩效视角下的金融服务外包研究AbstractTheoutsourcingserviceappearedinthe60softhelastcentury,buttheterm―outsourcing‖isproposedbyWesternscholarsuntilthe1990s.Inthecaseofintensifiedcompetitioninthefinancialsector,serviceoutsourcinghasbeengradua
2、llyappliedtofinancialindustry,iscalledthefinancialserviceoutsourcing.Theoutsourcingofthefinancialindustryoriginatedfromthe1970s,developedrapidlyinthe1990s,atpresent,inallventures,thesizeoftheglobalfinancialindustryoutsourcingonlycameinthemanufacturingsectorafter.Largenumbe
3、rofdomesticbanks,especiallysmallandmedium-sizedcommercialbanks,theirsmaller,limitedfunds,manpower,energyandtechnology,managementexperienceislacking,itcanonlyrelyonexternalforcessuchasoutsourcingtosolvemoreperfectfinancialserviceissuesbyprovidingfinancial,credit,investmenta
4、ndleasing.Thelevelfinancialserviceoutsourcingtocommercialbankperformanceneedstobeprovedstrictly,suchastoproducebeneficialeffectsoradverseeffectsandtheextentofinfluence.Thispaperfirstexploresthesignificanceofthetopic,andconductedareviewoftheliterature,definessomerelatedconc
5、epts.Putforwardthedivisionoflaborandthetheoryofscaleeconomy,transactioncosttheory,valuechaintheory,corecompetencetheoryandthetheoryofreengineeringthebankisacommercialbankserviceoutsourcingsupporttheory.Secondly,introducedevelopedcountry′financialserviceoutsourcingsituation
6、andtheenlightenmenttoourcountry.Nextelaboratecommercialbanks′serviceoutsourcinganditsperformanceevaluationinourcountry,analysischina′serviceoutsourcinginbankingdevelopmenttrendparticularandpresentacomparisonofcomprehensiveperformancemanagementsystemofcommercialbanks.Subseq
7、uentestablishmodelaccordingtothetheoreticalbasis,usingsixteenChineseListedCommercialBanks′serviceoutsourcingandperformancedatain6yearsfrom2006to2011,throughpaneldatamodel,empiricalanalysesthecomprehensiveeffectofcommercialbankfinancialserviceoutsourcingtoperformance.Theres
8、ultsshowthat,duetooutsourcingplaysaroleintheexistenceoftime-delay,commercialbankfinancial