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1、分析usingoperationtheoryforefficientgovernanceEventhroughthebusinessoperationmanagementisdifferentfromgovernance,buteoperationmanagementmethodongovernmentadministration.Theprincipleofmanagementisthesame.Today,governmentisfacingmoreandmorechallengeonmanagement.Governmentmustimproveitsmana
2、gementtoincreaseefficiency.TherequirementofPublictogovernmentisbeingmoreandmorestrict.Governmentmustpaymoreattentiononitsservicequality,mustimprovementitsmanagementprocesstocreatemoreandmorehighqualityservice.Operationmanagementisalsouseful.Thefollopleonhoentdepartmentusingoperationman
3、agementprincipleforefficientgovernance.IntroductionandbackgroundTheShenyangenvironmentalprotectionbureauistheShenyangmuinicplegovernmentenvironmentalprotectionadministrativedepartment,ithadbeenestablishedin1979.Itsmainresponsibilityis,accordingtotherelevantlainistrativerulesandregulati
4、ons,implementunificationsurveillancemanagementtotheentalprotectionentaldamages,protectandimprovelivingconditionsandtheecologicalenvironment,promoteeconomyandthesocietydevelopmentcontinues,coordinationandhealth.Anextremelyimportantentalprotectionservicetotheentalproblemeters,servicepopu
5、lation7.2million.Alongent,peopleneedmoreandmoreenvironmentalservice,theShenyangenvironmentalprotectionbureaureceiveseveryyeartheenvironmentservicerequest,from10yearagoseveralhundred,risespresentnearlytenthousand.Hoentserviceandtheenvironmentmanagementefficiencyandthelevel,osturgentprob
6、lementalprotectionbureaufacedrecentlyseveralyears.2000year'send,alongentalprotectionbureauhaveestablishedthenetheShenyangenvironmentalprotectionbureautraditionalmanagementptsanagementideatoenhancegovernmentmanagesefficiency.anagementAtthebeginningof2001,amanagementmeeteeting,theleaders
7、hipofthebureaumadethedecisionofreform,andsentasurveyformtoeveryonetocollectadvices.Theleadershipthoughtthatisnecessarytofindtheanagement.Theythinkthebureaumustusesomeleanproductionideaonitsmanagement.Theymustfindtheonthlater,bycollectingadviceofeveryone,theneentalprotectionbureautrad
