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1、试论项目管理中的冲突与沟通管理（Discussiononconflictandcommunicationmanagementinprojectmanagement）Conflictisaninevitablephenomenonintheproject,toomanyconflictswilldestroytheprojectorganizationfunction,lessconflictwillmaketheprojectorganizationrigid,theimplementationofscientificandeffectivemana
2、gementofconflictisanimportantpartofprojectmanagement.Inordertoensuretheprocessofprojectcommunicationmanagementincludingprojectinformationtimelyandproperlyproduce,collection,transmission,storageanddisposalofmust,betweenpeople,ideasandinformationprovidesakeylinkofprojectcommunica
3、tionmanagementfactorsforthesuccessoftheprojectmust,peopleinvolvedinanyprogramshouldbepreparedtosendthe"language"projectandreceiveinformation,andmustunderstandthemtoparticipateinpersonalcommunicationcanaffectthewholeproject.Throughthisarticle,fullyunderstandthesourceandkindofpro
4、jectconflict,graspthemodeofprojectcommunication,communicationchannels,understandtheobstaclesofeffectivecommunication,andgraspthecontentandmethodsofprojectcommunicationmanagement.Whenwediscussthefollowingissues,itistheconflictmanagementintheimplementationoftheproject,andtheconfl
5、ictmanagementinthegeneralmanagementwillnotbediscussedinthispaper.Causesofconflictintheprojectanditsimpactontheproject(1)causesofconflictinaprojectDefinitionsofconflictsandprojectconflictsConflictisaprocessinwhichbothsidesperceivethecontradictionandopposition,whichistheinteracti
6、onorinteractionwiththeotherpartywhentheothersidefeelsthattheothersideisconcernedwithorhasanegativeeffectonwhattheycareabout.Projectconflictisaspecificformoforganizationconflict,whichistheintensificationofcontradictionsandbehaviorantagonismcausedbythecoordinationofsomeinternalor
7、externalrelationsofproject.CausesandprocessesofconflictCausesofconflictConflictdoesnottakeplaceinavacuum,anditsemergenceisalwaysjustified.Howtomanageconflictdependstoagreatextentonthecauseoftheconflict:1.communicationandperceptualdifferences.Poorcommunicationcanleadtomisunderst
8、andingandconflict.Inaddition,peopleseethingsare"percep
