ihg洲际酒店管理集团it信息化标准

《ihg洲际酒店管理集团it信息化标准》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、-1-IHGGreaterChinaITStandardOperatingProcedureIHGGreaterChinaHOTELITSTANDARD,STANDARDOPERATINGPROCEDUREANDBESTPRACTICES-2-IHGGreaterChinaITStandardOperatingProcedure1.IHGGreaterChinaHotelITSOPsSummary........................................................................

2、.......31.1-HowtousethisDocument如何使用本文档..................................................................41.2-Introduction介绍...............................................................................................................52.ITOperations......................

3、..........................................................................................................62.1-ComputerRoomAccess....................................................................................................62.2-ITRoutinesLists.......................

4、........................................................................................82.3-ChangeManagement......................................................................................................142.4-DataandSystemsBackupstrategy...........................

5、......................................................172.5-ITHelpdeskFaultLogging.............................................................................................212.6-ITLogbooks.................................................................................

6、...................................222.7-UserFilesBackup...........................................................................................................242.8-ITAfterOfficeHoursOn-Calls.............................................................................

7、.........263.ITMaintenance...........................................................................................................................283.1-ITAssetInventoryManagement.....................................................................................283.2-

8、ITHardwareandSoftwareMaintenanceContracts.......................................................