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1、乌兰察布多蒙得豪生大酒店洗衣房各岗位JDJobDescriptionRef.NoRM-LDY-01EffectiveDate15Jun2012SubjectLaundryManagerIssuedByHowardJohnsonInternational(China)Page1-3ApprovedByDanielPauwaertJOBTITLE:LAUNDRYMANAGER工作职位部门：洗衣房经理DEPARTMENT:LAUNDRY所属部门：洗衣房REPORTTO:EXECUTIVEHOUSEKEEP
2、ER直接上司：行政管家SUPERVISES:LAUNDRYSUPERVISOR监督：洗衣房主管BASICFUNCTION基础职能Responsibleforplanning,directing,controlling,co-coordinatingtheactivitiesofalllaundrypersonnelandforensuringefficientandeconomicalprocessingofallguestandhotellaundryordry-cleaningitems.负责计
3、划、指导、控制、协调所有洗衣房员工的工作，并确保所有客衣和酒店水洗或干洗项目的有效性、节约性DUTIESANDRESPONSIBILITIES工作职责1.Directs,co-ordinatesandparticipatesintheactivitiesofalllaundrypersonnelengagedinsuchactivitiesaswashing,dry-cleaning,pressing,spotting,collecting,deliveringandcheckingguestand
4、hotellaundryanddry-cleaningitems.指导、协调、参与所有洗衣房员工的活动，包括：水洗、干洗、熨烫、局部去渍、收集、投递和检查客人及酒店的水洗和干洗项目2.Plansandschedulestheday-to-dayworkactivitiesoflaundrypersonnel,ensuringthatallhotelandguestrequirementsaremet,andtakingintoconsiderationoccupancyandbusinessfore
5、castandpreventivemaintenanceschedules.计划安排好洗衣房员工的每天工作，确保所有的酒店和客人需要，并重视占用率、商业预测和预防措施3.Co-ordinateswithHousekeepingandFood&Beveragetoensureandadequatesupplyoftheirrequirementsforlinenanduniforms.与客房部和餐饮部做好协调工作以确保他们所需布草和制服的足够供应1.Ensuresthecleanlinessandma
6、intenanceoflaundryanddry-cleaningsectionandequipmentandfollows-upneededrepairswithEngineering.确保水洗和干洗机器的清洁和保养，并向工程部跟踪汇报需要维修的项目2.Approvesrequisitions,maintenanceorders,vacation/sickleavesandaccomplishesmonthlyproductionreportandotherinter-departmentalre
7、ports.批准相关请求、保养事项、员工假期并完成每月的产品报表和其他部门内部报表3.Attendstoguests’complaints,requestsandenquiries.倾听客人的投诉、需要和请求4.Examines,whennecessary,clothesandotherguestitemstodeterminehowtheyshouldbeprocessedandgivesappropriateinstructionstothepersonnelconcerned.在需要时，做好衣
8、物和其他客衣项目的测试，以决定洗涤程序并给予员工适当的指示说明5.Trainspersonnelaccordingtoestablishedprocedures;conductstrainingmeetingstodiscussproblemsandfutureplans,givesinformationandassignments.根据已建立的程序做好员工培训；主持培训会议参与讨论问题和进一步的计划，给予信息和安排6.Reviewscomplaintsandreme
