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ID:10111341
大小:60.00 KB
页数:5页
时间:2018-05-26
《hnd 员工培训开发作业 outcome 1》由会员上传分享,免费在线阅读,更多相关内容在行业资料-天天文库。
1、1.PolicyStatementAGBellLtdisacallcenterservicecompany.Thecompanypridesitselfonachievingexceptionservicelevels,andexploitingcuttingedgetechnology.Thecompanyencouragesateambasedapproachtomeetingitsdemandingtargetsforresponserates.Andthecompany’sstructureisflatorganizationstructure
2、,facilitatesasupportive,enablingculture,wherepeoplearevaluedasakeyresourceanddevelopedtomeetbusinessneeds.Andthecompanyhas180staffthroughtheinnovativewayselect.Trainingisveryimportantforeverycompany.InAGBellLtdtrainingistoimprovestaffskills.Especialfacewiththedisadvantagegroup.T
3、rainingcanmotivateemployeestoimprovework.StafftrainingcanimprovetheefficiencyofAGBellLtd.Therehassomanyadvantagessothecompany’sseniormanagershouldpaymoreattentiontoit.Thecompanymission:throughtheinnvativeapporachtoselectthestaff.ThepersonismostimportantcaptialtoAGBellLtd.Andital
4、sousingauniquetechnologycompany'ssalesandmanagementtoenableenterprisestoincreasemarketshare.Thecompanyvision:isAGBellLtdwanttoincreasemarketshare,expandmarkets,andservicemorecustomers,sureatlastmakemoreprofits.Makecompanydevelopmoresmoothly.Forthetraining,companypromiseallemploy
5、eeshasequaltrainingopportunities.Andeveryemployeecangetbenefitsfromthetrainingprocess.Stafftrainingcanimprovetheirprofessionallevelsandresponsibilitiesforthecompanygoals.TrainingisaverynecessarypartforAGBellLtd.Ithasalotofbenefitsforcompany.Firstofall,AGBellLtdselectstafffromava
6、rityofdisadvangedgroup.Forimproveemployee’sskillthetrainingismustbe.Itcanhelpsemployeesmakeuptheknowledgenecessaryandfulfilltheperformancegapbetweentheactualoperationandexpectedsituation.Beside,andthetrainingcanletAGBellLtdtoachievegoalsmoreeasily.Iftheorganizationhasthealotofhi
7、ghlevelsemployees,thiscanimprovecompany’sworkingefficience.Andhelpcompanyachievegoalsmorequickly.Third,TrainingcouldhelpemployeesdevelopingtheirproblemsolvingabilitiesandenhancecommunicationabilitiesthesecansupportthemissionofAGBellLtd.Foremployeealsohavemanybenefits.Throughtrai
8、ning,employeecanfeelorganizationpayalotofattent
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