HND_员工培训讲解开发作业_outcome_1.doc

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1、1.PolicyStatementAGBellLtdisacallcenterservicecompany.Thecompanypridesitselfonachievingexceptionservicelevels,andexploitingcuttingedgetechnology.Thecompanyencouragesateambasedapproachtomeetingitsdemandingtargetsforresponserates.Andthecompany’sstructureisflatorganizationstructure,faci

2、litatesasupportive,enablingculture,wherepeoplearevaluedasakeyresourceanddevelopedtomeetbusinessneeds.Andthecompanyhas180staffthroughtheinnovativewayselect.Trainingisveryimportantforeverycompany.InAGBellLtdtrainingistoimprovestaffskills.Especialfacewiththedisadvantagegroup.Trainingcan

3、motivateemployeestoimprovework.StafftrainingcanimprovetheefficiencyofAGBellLtd.Therehassomanyadvantagessothecompany’sseniormanagershouldpaymoreattentiontoit.Thecompanymission:throughtheinnvativeapporachtoselectthestaff.ThepersonismostimportantcaptialtoAGBellLtd.Anditalsousingauniquet

4、echnologycompany'ssalesandmanagementtoenableenterprisestoincreasemarketshare.Thecompanyvision:isAGBellLtdwanttoincreasemarketshare,expandmarkets,andservicemorecustomers,sureatlastmakemoreprofits.Makecompanydevelopmoresmoothly.Forthetraining,companypromiseallemployeeshasequaltrainingo

5、pportunities.Andeveryemployeecangetbenefitsfromthetrainingprocess.Stafftrainingcanimprovetheirprofessionallevelsandresponsibilitiesforthecompanygoals.TrainingisaverynecessarypartforAGBellLtd.Ithasalotofbenefitsforcompany.Firstofall,AGBellLtdselectstafffromavarityofdisadvangedgroup.Fo

6、rimproveemployee’sskillthetrainingismustbe.Itcanhelpsemployeesmakeuptheknowledgenecessaryandfulfilltheperformancegapbetweentheactualoperationandexpectedsituation.Beside,andthetrainingcanletAGBellLtdtoachievegoalsmoreeasily.Iftheorganizationhasthealotofhighlevelsemployees,thiscanimpro

7、vecompany’sworkingefficience.Andhelpcompanyachievegoalsmorequickly.Third,TrainingcouldhelpemployeesdevelopingtheirproblemsolvingabilitiesandenhancecommunicationabilitiesthesecansupportthemissionofAGBellLtd.Foremployeealsohavemanybenefits.Throughtraining,employeecanfeelorganizationpay

8、alotofattent