有效率的面谈技巧课件.ppt

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1、EffectiveInterviewingSkills有效率的面談技巧1Whatispersonalselection人員篩選是什么?PersonalSelectionisanexerciseinthreedimension&time人員篩選是一個有關3個時間段的動作●PresentBymanagingtheinterviewwell現在把面談做得既好又有效●PastYoulearnenoughaboutthejobapplicant’seducationandexperience過去了解應聘者的過去經驗及學歷背景●FutureTopredictthechancesfortheapplic

2、ant’ssuccess未來預估應聘者未來的成功2AnoverviewoftheHiringProcess招募的流程System(系統)Activities(行動)developingtherecruitingrequirement幵展招募的需求Decidingtheresourceofrecruitment決定招募的資源RejectiontestassessmentsandShortlist(拒絕、測試、評估及決定淘汰者)Interviewingselectingplacementofsuccessfulincumbent(面談、篩選、適合的人選)ManpowerPlanning人力計划

3、Recruitment-InternalExternal招募：內徵/外徵ApplicantEvaluating評估應徵者Employmentplacement雇用適合的人選3Whatisthemainobjectiveofinterview?面談的宗旨●Togetsufficientinformationfromtheapplicanttobeabletoaccuratelypredictfuturejobperformance從應聘者身上得到足夠的資源來預測他未來的工作表現.●Givingeachapplicantarealisticpictureofthejobforwhichshe/

4、heisapplying提供應聘者有關應徵職位的實際狀況.●Leavingeachapplicantwiththefeelingthatshe/hehasbeengivinganequalopportunitytopresentherself/himself讓應聘者留下一個公平競爭的印象.●creatingamongapplicantsagoodimageoftheorganizationandastrongdesiretotakehisjob保持應聘者對公司的良好形象，使他有欲望進入我們公司.4Whataretheadvantagesofanemployment/selectionint

5、erview？篩選、面談的好處是什么？●●●5Limitation局限性●●●●●6Planingandpreparingfortheinterview計划及准備面談(I).Beforetheinterview面談前(II).Openingtheinterview開始面談(III).Duringtheinterview面談中(IV).Closingtheinterview面談結束7Beforetheinterview(面談前)JobDescription(職務說明)Makesureyouronepageincludes確定在一頁里有以下內容;●Basicnecessaryskillsinc

6、luding“soft”skillslikeabilitytocommunicateclearly基本技能包括溝通能力●Clearpictureofdeadlines,reportsrequired,hoursworkedetc清楚的描述工作時間,所准備的報表,完成日期及其他.●Nametitles&personal(aboveandbelow)thejobholderwillinteractwith...上屬与下屬的名字及職位，應徵者需溝通的對象.●Salaryandbenefit薪資及福利.8CreatingAJobprofileFromaJobdescriptionJob-profi

7、le:QualityControlSupervisor工作簡介品管課長PositionJobDescriptionProfile職位職務說明概況●●●●9Wheretofindgoodcandidates(哪里找到適合的人選)●●●●●10Resumes-readingBetweentheLines(履歷表)1.AResumeistheJobcandidate’sadvertisement履歷表是應徵者個人廣告.2.