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1、SoftwareProjectManagementVladanDevedzicFON-SchoolofBusinessAdministration,UniversityofBelgrade,YugoslaviaInordertoorganizeandmanageasoftwaredevelopmentprojectsuccessfully,onemustcombinespecificknowledge,skills,efforts,experience,capabilities,andevenintuition.Theyar
2、eallnecessaryinordertobeableanswerquestionssuchas:Whatartifactstomanageandcontrolduringsoftwaredevelopment?Howtoorganizethedevelopmentteam?Whataretheindicatorsandmeasuresoftheproduct'squality?Howtoemployacertainsetofdevelopmentpractices?Howtotransitionasoftwaredeve
3、lopmentorganizationtoanewmodelingand/ordevelopmentparadigm?Howtocreateandmaintainagoodrelationshipwiththecustomersandend-users?Whatremedialactionstotakewhensomethinggoeswronginthecourseoftheproject?Whataretheheuristicsthatcanhelpmanagersinconductingthesoftwaredevel
4、opmentprocess?Themanagerofasoftwaredevelopmentprojectshouldanswertheabovequestionsinthecontextoftheprojectitself.However,thereisavastamountofknowledgethemanagershouldpossessthattranscendstheboundariesofanyspecificproject.Thepurposeofthischapteristoprovideanextended
5、overviewofmanyimportantissuesaroundwhichsuchknowledgeshouldbestructured.Theintroductorysectionmerelyintroducestheissuesandthecontextwithinwhichtheothersectionsdiscussthem.Eachoftheremainingsectionscoversoneoftheissuesinmoredetail.Theideahasbeentoprovideabalancedcov
6、erageoftheissuesfromboththemanager'sandthedeveloper'sperspectives.Keywords.Softwaredevelopmentprocess,managementpractices,metrics,organizationalaspects,standards.IntroductionSoftwaredevelopmentisacomplexprocessinvolvingsuchactivitiesasdomainanalysis,requirementsspe
7、cification,communicationwiththecustomersandend-users,designingandproducingdifferentartifacts,adoptingnewparadigmsandtechnologies,evaluatingandtestingsoftwareproducts,installingand12HandbookonSoftwareEngineering&KnowledgeEngineeringmaintainingtheapplicationattheend-
8、user'ssite,providingcustomersupport,organizingend-user'straining,envisioningpotentialupgradesandnegotiatingaboutthemwiththecustomers,andmanymore.
