bec_v_剑桥商务英语中级真题集_第三辑第四辑第五辑合并_word版_附答案及听力原文1

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1、目录BEC中级参考答案2TEST12TEST23TEST35TEST47TEST59TEST612TEST715TEST818TEST920TEST1024TEST1127TEST12301商务英语中级习题集2010版参考答案TEST1READINGPARTONE1234567CABDABCPARTTWO89101112DCEBFPARTTHREE131415161718DACBBCPARTFOUR192021222324252627282930313233BADACCDABCDBCBBPARTFIVE34ITSELF35IN36CORRECT37WHILE38SEEN39FROM4

2、0CORRECT41THOSE42FOR43WITH44THAT45CORRECTWRITINGPARTONESampleATo:P.JonesFrom:LuisaGambonDate:21November2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolleaguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltak

3、edisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m..inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingnaturalsoundinglanguageandaconsistentlyappropriatetone.SampleBTo:P.JonesFrom:ManagerDate:21November2002Subject:LatenessHi,JonesNowadaysyouarriveslateforworkveryoften.Ifeelyoumayhave

4、particularreasonsforit.Butifyoukeepgoingyourlateness,otherstaffintheofficemaybelatelikeyou.I’mworryingaboutit.Howaboutconsideringofbeingmorepunctual?Thanks!27Band3Allthecontentpointsarecovered,thoughattimestheregisterisnotalwaysentirelysuccessful.Thereisevidenceofanadequaterangeofstructuresandv

5、ocabularyforthislevel,butwithsomenon-impedingerrors.PARTTWOSampleCReportoncustomercomplaintsINTRODUCTIONThisreporthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersyste

6、m’sbreakdown.InMarchtheyfellto230becauseanimprovedordersystemwasintroduced.ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:Firstlythecompanyreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.Secondlythetimetakentodeliveristoohigh,butthecompanyhasplannedtorecruitnewa

7、gents.Finallycustomerscomplainforthepoorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersaren’tsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasati