becv剑桥商务英语中级真题集第三辑第四辑第五辑合并附答案及听力原文

《becv剑桥商务英语中级真题集第三辑第四辑第五辑合并附答案及听力原文》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、目录BEC中级参考答案2TEST12TEST23TEST35TEST47TEST59TEST612TEST715TEST818TEST920TEST1024TEST1127TEST12301商务英语中级习题集2010版参考答案TEST1READINGPARTONE1234567CABDABCPARTTWO89101112DCEBFPARTTHREE131415161718DACBBCPARTFOUR192021222324252627282930313233BADACCDABCDBCBBPARTFIV

2、E34ITSELF35IN36CORRECT37WHILE38SEEN39FROM40CORRECT41THOSE42FOR43WITH44THAT45CORRECTWRITINGPARTONESampleATo:P.JonesFrom:LuisaGambonDate:21November2002Subject:LatenessMrJones,Ihavenoticedthatyouoftenarrivelateforwork,especiallyonMondaymornings.Asyourcolle

3、aguesarestartingtocomplainaboutthat,youunderstandthatunlessthishabitchanges,Iwilltakedisciplinaryactionagainstyou.Comeandseemetomorrowat9a.m..inmyoffice.ThankyouBand5Allcontentpointsarecovered,usingnaturalsoundinglanguageandaconsistentlyappropriatetone.

4、SampleBTo:P.JonesFrom:ManagerDate:21November2002Subject:LatenessHi,JonesNowadaysyouarriveslateforworkveryoften.Ifeelyoumayhaveparticularreasonsforit.Butifyoukeepgoingyourlateness,otherstaffintheofficemaybelatelikeyou.I’mworryingaboutit.Howaboutconsideri

5、ngofbeingmorepunctual?Thanks!27Band3Allthecontentpointsarecovered,thoughattimestheregisterisnotalwaysentirelysuccessful.Thereisevidenceofanadequaterangeofstructuresandvocabularyforthislevel,butwithsomenon-impedingerrors.PARTTWOSampleCReportoncustomercom

6、plaintsINTRODUCTIONThisreporthasthepurposeofpresentingthereasonsforcustomercomplaintsin2002.FIELDINGSThecustomercomplaintsreceivedin2002were300inJanuary.Thentheyincreasedto540inFebruarybecauseofthecomputersystem’sbreakdown.InMarchtheyfellto230becauseani

7、mprovedordersystemwasintroduced.ThereasonsforcomplaintsfromJanuarytoMarchwereanalysed:Firstlythecompanyreceivedcomplaintsforincorrectordersdelivered.TheseerrorswerefewerinMarch.Secondlythetimetakentodeliveristoohigh,butthecompanyhasplannedtorecruitnewag

8、ents.Finallycustomerscomplainforthepoorproductquality.Inordertosolvethisproblemmorequalitycontrolsaremaking.CONCLUSIONSAtthemomentallcustomersaren’tsatisfiedbutmanymeasureshavebeentakentoimprovetheirsatisfaction.Band4Thereisasati