英语导游综合问答

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1、英语导游综合问答PartOneQuestionsandanswersonprofessionalguides’operation（导游业务题库，共142题）Question1:Whatpreparationsshouldthelocalguidemakebeforereceivingthetourgroup?1.Operationalpreparationsincludingdouble-checkingtheinter-agencytransmittal,groupbookingsheetsandthetourreceptionplan,pr

2、eparingtheday-by-dayitineraryandconfirmingthereservationforthetourcoach,hotel,meals,air/train/boattickets,etc.2.Gethimselflinguisticallyprepared.Gethimselfacquaintedwithpopulartopicsanddomesticandinternationalcurrentaffairsandarmhimselfwithgeneralknowledgefortravel.3.Getthef

3、ollowingready:theguidebadge,thetourreceptionplan,thevouchers,cash,theagencyflagetc.4.Gethimselfpsychologicallyprepared.andmakehimselflookprofessional.Question2:WhatshouldtheL/Gdobeforethetourists’arrival?(1)Reconfirmthearrivaltimeofthevehicle.(2)Contactthebusdriver.(3)Arrive

4、attheairportorrailstationhalfanhourearlier.(4)Reconfirmthearrivaltimeoftheflightortrainonceagain.(5)Awaitthearrivalofthegroupwiththesignataplacewheretheguestscaneasilyseeyou.Question3.Whatarethedosanddon’tsfortheL/Gduringhisfirston-the-wayintroduction?(1)Heshouldstand(orsiti

5、fit’samini-bus)inthefrontofthebussothateveryguestcanseehim.(2)Bearasmile.Looknatural.(3)Whentestingthemike,don’tpatorblowintoit.Doitbywayofgreetingsuchas“hello,canyouhearme?”(4)Speakinamediumvolumeandrate.Repeatorexplainwhat’simportant.Question4.Whatshouldthefirst(on-the-way

6、)introductioninclude?(1)Viewsonthesides.(2)Backgroundinformationofthecityanditspeople.(3)Introductionaboutthehotel,theirtemporaryhome.(4)Itineraryinthiscity.Handingouttherelevantmaterials.Question5.WhatshouldtheL/Gdotomakethefirsthotelcheck-insmooth?(1)Helpthetourleadergothr

7、oughthecheck-informalities.(2)Tellthegroupaboutthehotelfacilitiesandserviceitems.(3)Bringthegrouptohavethefirstmeal.(4)Repeattoday’sortomorrow’sarrangements.(5)Helptheguestsandtheirbaggageintotheirrooms.(6)Discussaboutthewake-uptimewiththetour-leaderandthenationalguideandask

8、thetourleadertoinformthegroup.Bookthewake-uptimewiththereceptionist.Questio