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1、山东英语导游现场考试试题Questionsontheskillsoftourguiding1.Aftermeetingyourguestsattheairport,whataretheimportantthingsyoushoulddobeforeshowingthemtotheawaitingcoach?(1)checkthenumberofthetouriststogetherwiththetourescort(tourleader)andthenationalguide.(2)askforluggagecl
2、aimcardsandgivethemtotheporterssothattheluggagecanbecarriedtothehotelsasquicklyaspossible.2.Whatshouldbementionedinawelcomespeech?(1)greetthetourmembersonbehalfofthetravelservice.(2)introduceyourselfanddriver.(3)expresswishestoservethetouristssincerelyandhone
3、stly.(4)wishthetouristsapleasantjourneyandwonderfulstay.3.Whatshouldyoudowhenthetouristsareleavingtheairportwithyoutothecityproper?(1)introducethemainbuildings,attractions,scenesandviewsontheway.(2)interpretethelocalhistory,geography,population,areas,climate,
4、culture,custom,cuisineandsoon.(3)tellthenameofthehotel,class,locationandotherdistinctivefeatures.(4)informthetourmemberstheplaceandtimetogatherandtheparkingplaceofthecoach.4.Whatshouldatourguidedoonthewaybackfromthelocalscenicareas(spots)?(1)helpthegroupmembe
5、rsrecallwhattheyhavevisited,givingsupplementaryexplanation,andanswerquestions.(2)introducethesightseeingenroute(ifthereturnroutediffers)(3)givebriefingsonthefollowingday’sitinerary,thetimeandplacethatallmembersshouldmeetforsettingout.(4)remindthetourmembersof
6、takinggoodcareoftheirpersonalpossessionsandhelpthemgetoff.5.Whatshouldatourguidepayattentiontowhenusingbodylanguage?(1)useproperandappropriatebodylanguagewhiletakingthegroupmembers’traditionandcustomintoconsideration.(2)behavenaturally.(3)combinetheverbalandn
7、on-verballanguagesskillfully.(4)avoidnonsensegestures.6.Whatresponsibilitiesshouldatourguidetakewhenaccompanyingthetourmemberstogoingshopping?(1)giveabriefintroductiontotheshoppingarcade.(2)recommendtraditionalhandicraftsandtypicalsouvenirs.(3)rendertheassist
8、anceintheirchoicesofgoodsandmakesurethatanyshoddy,vulgarandunreasonablegoodsarenotsoldtoyourguestsatanytime.(4)makeanarrangementforpackagingorshipmentofthegoodsthatwaspurchasedbyanyguesti
