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ID:14449005
大小:7.92 MB
页数:118页
时间:2018-07-28
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1、2003SixSigmaLevelITraining(DefinePhase)HowDoYouUseData?Raiseyourhandifyourorganizationusesonlyexperience,notdata.Raiseyourhandifyourorganizationcollectsdatasimplytosayyoucollectdata.Raiseyourhandifyourorganizationcollectsdataandsometimeslooksatthenumbers.Raiseyourhandifyouror
2、ganizationgroupsdatatoformchartsandgraphs.Raiseyourhandifyourorganizationusessampledatawithbasicstatistics.Raiseyourhandifyourorganizationusessampledatawithinferentialstatistics.Raiseyourhandifyourorganizationquantifiesprocessesviapredictionequations.SixSigmaisData-drivenMeth
3、odology.DefinitionofSigmaThevalueoftheprocessstandarddeviationforagivencharacteristic.Thisquantityisusedtoquantifythespread(aroundamean)ofsomeprocessorproductcharacteristic.DefinitionofSigmaLevelThebusinessmetricusedtoindicatetheperformanceofaprocesstosomespecification.Thenum
4、berofstandarddeviationswecanfitbetweenthemeanandthenearestspecification.WhatIs1%Defective?3.5hoursofnocabletelevisionpermonth15,000lostovernightpackagesperweek25incorrectcarrentalreservationspercompanyperdaySixSigmaObjectivesDriveindustriestodesignandproduceproducts/servicest
5、omovetowardSixSigmaquality,youwill:EliminatedefectsReduceproductionanddevelopmentcostsReducecycletimesandinventorylevelsIncreaseprofitmarginImprovecustomersatisfactionTheStrategy:Useadata-drivenstructuredapproachtoattackdefectsWhatIsCostofPoorQuality(COPQ)?COPQincludes:Thehid
6、dencostoffailingtomeetcustomerexpectationsthefirsttimeThehiddenopportunityforincreasedefficiencyThehiddenpotentialforhigherprofitsThehiddenlossinmarketshareThehiddenincreaseinproductioncycletimeThehiddenlaborassociatedwithorderingreplacementmaterialThehiddencostsassociatedwit
7、hdisposingofdefectsForanaveragecompany,theCOPQcanbeashighas25%ofsalesInalmosteverycompanywheretheCOPQisunknown,theCOPQexceedstheprofitmargin.WhatIsTheBestWaytoGetFromPointAtoPointB?Istherea100%solution?Yes!Asyouenter,putahandonawallandkeepthathandthereatalltimes.Itisalwaysb
8、etterthantrialanderror,wearenotinLasVegas.TheSixSigmaMethodologyDefi
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