资源描述：
《The Six Sigma》由会员上传分享，免费在线阅读，更多相关内容在学术论文-天天文库。
1、THESIXSIGMAWAYThispageintentionallyleftblank.THESIXSIGMAWAYHowGE,Motorola,andOtherTopCompaniesAreHoningTheirPerformancePETERS.PANDEROBERTP.NEUMANROLANDR.CAVANAGHMcGraw-HillNewYorkSanFranciscoWashington,D.C.AucklandBogotáCaracasLisbonLondonMadridMexicoC
2、ityMilanMontrealNewDelhiSanJuanSingaporeSydneyTokyoTorontoCopyright©2000byTheMcGraw-HillCompanies,Inc.Allrightsreserved.ManufacturedintheUnitedStatesofAmerica.ExceptaspermittedundertheUnitedStatesCopyrightActof1976,nopartofthispublicationmaybereproduce
3、dordistributedinanyformorbyanymeans,orstoredinadatabaseorretrievalsystem,withoutthepriorwrittenpermissionofthepublisher.0-07-137667-4ThematerialinthiseBookalsoappearsintheprintversionofthistitle:0-07-135806-4.Alltrademarksaretrademarksoftheirrespective
4、owners.Ratherthanputatrademarksymbolaftereveryoccurrenceofatrademarkedname,weusenamesinaneditorialfashiononly,andtothebenefitofthetrademarkowner,withnointentionofinfringementofthetrademark.Wheresuchdesignationsappearinthisbook,theyhavebeenprintedwithin
5、itialcaps.McGraw-HilleBooksareavailableatspecialquantitydiscountstouseaspremiumsandsalespro-motions,orforuseincorporatetrainingprograms.Formoreinformation,pleasecontactGeorgeHoare,SpecialSales,atgeorge_hoare@mcgraw-hill.comor(212)904-4069.TERMSOFUSEThi
6、sisacopyrightedworkandTheMcGraw-HillCompanies,Inc.(“McGraw-Hill”)anditslicensorsreserveallrightsinandtothework.Useofthisworkissubjecttotheseterms.ExceptaspermittedundertheCopyrightActof1976andtherighttostoreandretrieveonecopyofthework,youmaynotdecompil
7、e,disassemble,reverseengineer,reproduce,modify,createderivativeworksbasedupon,transmit,distribute,disseminate,sell,publishorsublicensetheworkoranypartofitwithoutMcGraw-Hill’spriorconsent.Youmayusetheworkforyourownnoncommercialandpersonaluse;anyotheruse
8、oftheworkisstrictlyprohibited.Yourrighttousetheworkmaybeterminatedifyoufailtocomplywiththeseterms.THEWORKISPROVIDED“ASIS”.McGRAW-HILLANDITSLICENSORSMAKENOGUAR-ANTEESORWARRANTIESASTOTHEACCURACY,ADEQUACYORCOMPLETENESSOFORRESULTSTOBEOBTAIN
