final report 2610

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1、311.PROJECTDEFINITION31.1.ProblemStatement31.2.ProblemObjective31.3.ProjectselectionandParetoAnalysis32.CONTROLMEASURESANDSECONDARYBENEFITS72.1.Definingthemetrics72.2.PrimaryMetric72.3.SecondaryMetric82.4.ProcessCapability92.5.Otherbusinessbenefits93.TEAMDEFINITIONANDSELECTION103.1.

2、Definition103.2.Selection104.PROCESSMAPPINGANDCAUSE&EFFECTANALYSIS114.1.ProcessMapping114.2.Cause&EffectAnalysis155.CSM&FMEAANALYSIS175.1.CharacteristicSelectionMatrix175.2.FailureModesandEffectsAnalysis206.CONTROLPHASE236.1.FMEAActionPlan246.2.Detailsofactionplan246.3.Savingsplanan

3、dsavingstodate26311.PROJECTDEFINITION1.1.ProblemStatementDuringtheperiodJan–Dec1999,$29,407Scrap/ReworkcostswereincurredasaresultofOfficerelatedproblems.Ofthis$20,799werecausedbyElectricalDesignfaults,ofwhichfaultcode61E(QualityImprovementNotes–ConnectionError)accountedfor$9,973.Thi

4、sis47.9%ofallELDfaultsand33.9%ofallOfficerelatederrors.1.2.ProblemObjectiveReduceScrap/Reworkcostsattributedtofaultcode61Eby>50%by31stMay2000yieldingdirectsavingsof$5,000p.a.1.3.ProjectselectionandParetoAnalysisThisprojectwasselectedbecausetherewasperceivedtobeanincreasingamountofti

5、mespentonreworkbytheWindingDepartmentduetoincorrectconnectionsbeingspecifiedonorders.HistoricaldatawascollectedoveraperiodfromJanuary1999toDecember1999intheformofQualityImprovementNotes.AnalysisofthedatawasdoneusingParetoChartsinordertodeterminethemainaspectsoftheproblemthatimpactmo

6、stonthebusinessinrelationtoscrapandrework.311.1.1.FirstLevelParetoAnalysisThefirstlevelParetoChartaboveshowsthatElectricalDesignwasthesourceofapproximatelytwothirdsofallMainOfficerelatederrors,andthesecondlevelParetoChartbelowshowsthatfaultcode61EwasthelargestsingleerrorofallMainOff

7、iceerrors.BothoftheseParetoChartsareshownbythevalueofscrapandrework.Faultcode61ErelatestoincorrectconnectionerrorsontheQualityImprovementNotes.311.1.1.SecondLevelParetoAnalysis31ThelasttwoParetoChartsshowhowthe61Efaultshavebeensplitdownfurtherintothetypeofwindingmethodusedandthetype

8、ofdiagramthathasbee