cooperating without co-laboring，how formal organizational power moderates cross-functional interaction in project teams

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1、AdministrativeScienceQuarterly2017,Vol.62(1)179–214CooperatingwithoutÓTheAuthor(s)2016Reprintsandpermissions:Co-laboring:Howsagepub.com/journalsPermissions.navFormalOrganizationalDOI:10.1177/0001839216655090journals.sagepub.com/home/asqPowerModeratesCross-functional

2、InteractioninProjectTeams1TrevorYoung-HymanAbstractIexaminehowdifferentdistributionsofownershipandgovernancerightsinfirmsaffecttheoptimalorganizationofcross-functionalprojectteamsforknowledge-intensivework.Ianalyzemulti-methoddatafromtwocompetingautomatedmanufacturi

3、ngequipmentengineeringfirmswithcontrastingformalpowerstructures,oneaworkercooperativewithownershipandgovernancerightsdistributedacrossoccupationsandtheotheraconventionalfirmwithownershipandgovernancerightsconcentratedinthehandsofseveralseniorworkersinoneoccupational

4、group.Contrarytopriorresearch,myfindingssug-gestthatwhencollectivetasksareuncertainandcomplex,thebenefitsofcross-functionalinteractionsdependonorganizations’formalpowerstructure:cross-functionalinteractionsimproveteams’productivityinthecontextofcon-centratedownershi

5、pandgovernancerightsbutnotwhenownershipandgov-ernancerightsarewidelydistributedamongworkers.Fieldworkatthetwofirmsrevealedthreemechanismsbywhichdispersedformalpowerdecreasestheproductivitybenefitsofcross-functionalinteraction:itreducesstatusdis-tinctionsamongteammem

6、bers,increasingthelaborhoursrequiredtoresolveconflicts;boostsparticipationinoversightandcoordinationprocessesoutsideteamssothatworkershavemoreaccesstoinformationandlessneedforcross-functionalinteractions;andincreasesthedistributionofknowledge-managementtechnology,wh

7、ichincreasesworkers’autonomyandreducesthevalueofcross-functionalinteractions.Keywords:groupsandteams,ownershipstructure,intergrouprelations,jobdesign,knowledgemanagement,corporategovernance,power1TheWhartonSchool,UniversityofPennsylvania180AdministrativeScienceQuart

8、erly62(2017)Fororganizationsinknowledge-intensiveindustries,coordinationbetweenworkerswithdifferentsetsofspecializedknowledgeisacorechalle