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1、浙江育英职业技术学院第十六届青年教师教学技能竞赛单元设计课程：乘务英语听说训练课次：客舱饮料服务授课班级：14空乘E班教研室：空中乘务教研室任课教师：张欣使用教材：《新世纪民航乘务英语中级口语教程》《新世纪民航乘务英语中级听力教程》乘务英语听说训练课程教案授课时间第13周课次1授课方式（请打√）理论课□讨论课□实训课√习题课□其他□课时安排2授课题目（教学章、节或主题）：Unit6Mid-flightDrinksServiceI（1）教学目的、要求（分掌握、熟悉、了解三个层次）：1.掌握新对话及重要句型使用
2、；2.掌握常用饮料及酒精类饮料的名称；3.熟悉特殊情况下旅客的饮料服务用语；4.了解向头等商务舱旅客提供酒类的程序。教学重点及难点：1.Learntoservedrinksonboard.2.Learntointroducedrinksonboard.3.Learntoservepassengersinirregularsituations.学生情况记载：课后小结：二、教学设计90’I.Lead-in3’【教学说明】导入，活跃课堂气氛。互问互答，师生初步了解。课程说明。A.WatchvideoTohelps
3、tudentstobefamiliarwithbeverageservicesprocedures.B.Discussion1.Whatkindofserviceareshowninthevideo？2.Doyouknowsomebrandsofbeverages?Whatarethey?Ⅱ.DrinkserviceinnormalproceduresA.Drinkbrands8’1.Drinkbrandsineconomyclass4Cola,Sprite,fruitjuice,mineralwater,
4、coffee,tea2.AlcoholicdrinksRedwine,Whitewine,Brandy,Vodka,Whisky,Champagne3.RecitebrandsofdrinksGametime:RadishDownB.Usefulexpressionsduringnormalbeverageservice?5’1.Cabinattendant:（1)Wouldyoulike/careforsomethingtodrink,madam/sir?（2）Wehave1)tea,coffee,fru
5、itjuiceandmineralwater.2)BlackLabel,RemiMartinandBourbon（3）Wouldyouprefer1)somethingelse?2)RedLabel?3)DynastyRed?（4）MayIbringyou1)aglassofmineralwater?2)someorangejuice?3)asmallbottleorBourbon?（5）Howdoyoulikeyour1)tea,weakorstrong?2)Coffee,blackorwhite?3)W
6、hisky,straightorontherocks?2.Passenger:Whatisavailableonboard?/Whatdoyouhave?/whatdoyourecommend?C.Roleplaying9’Situation:May28th,2015.CA573Flight,fromShanghaitoHongKong.Afterthe"seatbeltsign”istotallyoff,apassengerispressingthecallbutton,andrequestingfors
7、omedrinks,acabinattendantnamedLindacomestohelphim/her,startingthedrinkservice.Ⅲ.Drinkserviceinspecialsituations4A.Lead-in(Frankandsomestudentsputonaperformance)2’Situation:May1st,CA3702,fromHangzhoutoHongKong.Apassengerwassleepingwhilecabinattendantwasserv
8、ing.Afterthepassengerwokeup,heaskedacupofredwinewhichhadsoldout.Acabinattendant,Linda,comestohelphim.B.Discussion2’1.Whatwashappenedinthisperformance?2.Besidesthis,whatkindofspecialsituationwillcabinattendant
