六标准差介绍ppt课件.ppt

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1、陳楷植清華大學數學系台大商研所碩士IBM大中華地區業務行銷協理IBMAPCertifiedQualitymanager---1992IBMWWCertifiedMarketingprofessional---2019光寶集團旭麗電子知識長暨新事業發展部副總經理神通集團安際資訊公司總經理策略規劃,六標準差統計方法,流程再造Agenda什麼是六標準差?六標準差解決問題流程傳統訓練方法Vs.六標準差CostofPoorQuality(COPQ)品質水準對企業獲利能力的影響六標準差方法執行六標準差的角色分配導入六標準差的利益三種類型

2、的六標準差專案交易型專案深入探討六標準差的迷思與解決之道成功導入策略與關鍵因素WhatIsSixSigma?Sigma(s)isaunitofmeasure:The18thletteroftheGreekalphabetSigmaisthesymbolforstandarddeviationAmeasureofvariationSixSigmahasahistoryandis:AVisionAPhilosophyAManagementSystemAnAggressiveGoalAToolBoxAVehicleforCustome

3、rFocusWhatisSigma?m1sSpecificationLimitSomeChanceofFailure3sTargetMuchLessChanceofFailure1sThehigherthenumber(Z)infrontofthesigmasymbolthelowerthechanceofproducingadefect6sReducingVariationistheKeytoReducingDefectsSixSigmaIsaVisionThevisionofSixSigmaistodelightcustom

4、ersbydeliveringworld-classqualityproductsandservicesthroughtheachievementofSixSigmalevelsofperformanceineverythingyoudo.SixSigmaIsaPhilosophyThephilosophyofSixSigmaistoapplyastructured,systematicapproachtoachieveoperationalexcellenceacrossallareasofyourbusinesswithan

5、understandingthatdefect-freeprocessesresultfrombreakthroughimprovement.你可以確認一個你最大的問題..?難或易?指派一個最厲害的人去處理...?難或易?提供此人所有的工具、資源、甚至需要的管理制度來支援.?難或易?而且保証他們不會中斷並且專注在任務上...?難或易?What’sSixSigma--TheManagementPhilosophyThatIsSixSigma!ProcessCapability(shifted1.5s,long-term)2308,

6、537366,80746,210523363.4DPMOSigmaLevelIftheprocessiscentered,long-term,theSixSigmaprocessis<1DPBO(DefectsPerBillionOpportunities)SixSigmaIsanAggressiveGoalSixSigmaIsaToolBox學會使用只要兩小時--MinitabDefineMeasureAnalyzeImproveControlAdultLearningModelProcessMappingMultiVari

7、VariableDOEEVOPProjectManagementCause&EffectMatrixCorrelationFractionalDOEResponseSurfaceDOEComputerToolsFishboneDiagramRegressionFulland2kFactorialDOEMultipleRegressionDescriptiveStatisticsStatisticalAnalysisHypothesisTestingAdvancedDOETransitionPlansLeanToolsANOVAL

8、ogisticRegressionControlPlansMSAFMEASPCCapabilityControlMethodsSixSigmaisaVehicleforCustomerFocusCustomerSatisfactionAccuracyRespon