沟通技巧-英文ppt课件.ppt

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1、COMMUNICATIONSKILLS.COMMUNICATIONSKILLSBY:-AKBARALI.COMMUNICATIONSKILLS.COMMUNICATIONSKILLSWELCOME!COMMUNICATIONSKILLS.“Winningisbeginning.Beginningishalfdone.”COMMUNICATIONSKILLS.“DonotdodgeyourdifficultiesFacethemandgreetthemTimewillcomeWhenyouwilldefeatthem!”COMMUNICATIONSKILLS.“Thepl

2、acetochangetheworldfirstisinourownheart&head.“Humanmindisjustlikeparachute,itworkswhenitisopen.”“Betterpayattentiontoyourfuturebecauseyouaregoingtospendlotoftimetheir.”COMMUNICATIONSKILLS.Thedaywhenyouwillfinishyourlearning.Itwillbethedaywhenyouwillfinishyourearnings.COMMUNICATIONSKILLS

3、.“Firstimpressioniscalledaslastimpressionandyouwillnevergetsecondchanceforyourfirstimpression.”COMMUNICATIONSKILLS.YOUCAN’TLEARNSWIMMINGAFTERREADINGABOOKONSWIMMING.COMMUNICATIONSKILLS.PEOPLEREMEMBERMORETOGOODCOMMUNICATORTHANANEXCELLENTPROFESSIONALWHOCOMMUNICATESPOORLY.COMMUNICATIONSKILLS

4、.OBJECTIVESOFTHEPRESENTATIONParticipantswill:LearnbasicconceptofCommunication.LearnCommunicationProcess.LearnregardingtypesofCommunication.KnowCommunicationBarriers.LearnregardingtheSevenC’s.ofCommunication.LearnregardingtheFourF’sofCommunication.COMMUNICATIONSKILLS.OBJECTIVESOFTHEPRESEN

5、TATIONParticipantswill:LearntheCompositionofCommunication.Learnwhymisunderstandingarises.LearntheQualityofGoodCommunication.LearnregardingListening(theotherhalfofcommunicationskills…andanessentialkeytoincreasingtheresults).-OverallimprovetheirCommunicationSkills.COMMUNICATIONSKILLS.COMMU

6、NICATIONSKILLSLatin“toimpart,toshare”isimparting,conveyingorexchangingideas,knowledge,etc.Transactionalprocessinwhichmessagesarefilteredthroughtheperceptions,emotionsandexperiencesofthoseinvolved.COMMUNICATIONSKILLS.Communicationisanymeansofcontactbetweentwoormorepeople,outofwhichimpress

7、ionsaremadeanattitudesarecreated.“Bycommunications,Imeanthesimpleprocessofgettinginformationknownbyonepersontotheattentionoftheotherpeoplewhoshouldhavethisinformation…”T.J.WatsonCOMMUNICATIONSKILLS.COMMUNICATIONSKILLS.COMMUNICATIONSKILLSCommunicationisatthecoreoftheallorg