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1、AssignmentFormCourse:OrganizationalBehaviorInstructor:Homework:XeroxName:StudentIDNo.:Class:STUDENTDECLARATIONIdeclarethatthisassignmentismyownwork,whichallsourcesofreferenceareacknowledgedinfullandithasnotbeensubmittedforanyothercourse.Signature:……………………Date:…………Q1OvercomeoppositionFirstly,when
2、ClendeninwanttostarttheplanandenlargetheMDC’staskdefinition,hisproposalcouldnotgetsupportbyhissuperiorsandindividualmanagers,whodidnotwanttochange.HesolvedthisproblembycontactingwithLesElsteinandhadanopportunitytomadapresentationtoCISBandgotapprovalforhisplan.Secondly,whenClendeninaskedZivanabou
3、taddingstaff,hecouldnotgetsupportfromZivan.ClendenindidnotarguewithZivan.Whatheneedwasthefunds.Instead,tosolvethisproblem,Clendenindidthefollowingthingstogetthefundsfromoperatingunitmanagers.Hespenttimetobuildrelationshipandknowthesecretariesofgroupmembers.Thenheletthemembersoftheworkinggrouptok
4、nowthatitwaseasiertofundClendenintocompletetheprojectsthandidbythemselve.Afterhegottheproject,heusedanewprogramminglanguage,APL,whichallowedhimtodotheprojectlessexpensively.Asaresult,hegotadditionalfundstoaddpeoplebecausehechargedoverthesystemneeded.Thirdly,themembersofthecommitteeshadanimosityw
5、ithClendeninwhenthebudgetofMDCwasraised.ClendeninwastoldthatMDCguyshadnorighttospendthefundsanddothebenchmarkingvisits.Inordertosolvethisanimosity,Clendenintriedtomaintainadelicatebalance.Heneededtopleasehiscustomers.Healwaysused“we”whenhecomingupideas.Also,inordertomakethingwork,hewoulduseallof
6、theirnamesinvain.Q2.RelationsForthesuperiors,Clendenindidnotdoverywellandheisveryforthright.Whenhe1startedtheplan,hecouldnotgetsupportfromsuperiors.HisdirectcontactwiththeCISBmadeZivan,whocalledtheprojectasamonster,unhappy.WhenZivanretired,hedidnotarrangethecareerofClendenin,whichreflectedthatth
7、erelationshipbetweenthemisnotveryclose.Besides,Clendeninisveryforthright.Heisontheprecipicesidewhilesupervisorsonthedisciplineside.Superiorsneedtokeepeyesonhim.However,Clendeningotrecognitionfromthesuperiorbyexcellentperform
