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ID:56255626
大小:3.59 MB
页数:66页
时间:2020-06-04
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1、RETAILTHEATRE:BRINGINGTHEBRANDTOLIFENIKE:WHOAREWE?WHOAREWE?:Startedin1962with$500BasedonahandshakebetweentwomenAimtomakerunningshoessuitableforrunnersNowhasrevenuesof$11billionOperatesin160countrieswith24,300employeesBrandsincludingNike,ConverseandColeHann”
2、IfYouHaveaBodyYouAreAnAthlete”nNIKETOWNLONDON:WHATDOWEDO?Opened1999byMichaelJordanApprox3millionvisitorsperyear68,000sqftoverfourfloorsRunningclub–200perweekattend160,000unitsofstock260staff1in5throughthedoorleavewithapurchaseOurmissionstatement:Deliverprem
3、iumconsumerexperiencesateverytouchpointNIKETOWNLONDON:WHYDOWECREATETHEATRE?WHYDOWECREATETHEATRE?:Createadestination–drivefootfallTelltheBrandstoryBetterunderstandingoftheBrandEncourageloyaltyEncourageperformanceRETAILTHEATRE:HOWDOWEDOIT?HOWDOWEDOIT?:Instore
4、-communicationHOWDOWEDOIT?:Useathletesas‘heroes’HOWDOWEDOIT?:Attract&engagethroughvisualsHOWDOWEDOIT?:MaketheStoreaninteractiveexperienceHOWDOWEDOIT?:MaketheStore‘live’througheventsHOWDOWEDOIT?:RememberthemissionRETAILTHEATRE:ISTHATENOUGH?HOWDOWEDOIT?:Ourpe
5、oplearetruetothebrandBRINGINGTHEBRANDTOLIFE:WHATWOULDWEDO?WHATWOULDWEDO?:Knowour‘market’WHATWOULDWEDO?:Knowour‘market’UnderstandtheirneedsWHATWOULDWEDO?:Knowour‘market’UnderstandtheirneedsKnowthecompetitionWHATWOULDWEDO?:Knowour‘market’UnderstandtheirneedsK
6、nowthecompetitionUnderstandyourpointofdifferencebyColinTrask,contributor*• 03Jan2006Althoughthenumberisdwindling,therearethosewhorecallthedaysofmilkmen,gasstationattendantsandbanktellers.Now,wetakecareofmostofthosejobsourselves,andseemhappytodoit.Therearefe
7、wareasofoureconomythathaven’tbeentouchedbythegrowingself-serviceindustry.And,it’snotsomethingthat’sbeingforcedonthecustomerbybudgetcutsandloweroverhead.Moreandmorepeoplejustprefertodoitthemselves.Whathastransformedtheshopper’smindsetfromadesiretobewaitedont
8、oadesiretoservehimself?PeterHonebeinhasmadeithisbusinesstofindout.Asalearningpsychologistandinstructionaldesigner,hehasaccumulated10yearsexperiencedesigningsoftwareproductsandtrainingprogramsforcustome
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