motivating employees chapter16 激励雇员 ppt

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1、Chapter16MotivatingEmployeesLEARNINGOUTLINEFollowthisLearningOutlineasyoureadandstudythischapter.WhatIsMotivation?Definemotivation.Explainmotivationasaneed-satisfyingprocess.2LEARNINGOUTLINEEarlyTheoriesMaslowhierarchyofneedsDescribethefivelevelsMcGregor’sX&YHerzberg’sTwo-Factors

2、viewsofsatisfactionanddissatisfactionLEARNINGOUTLINEContemporaryTheoriesThreeNeedsGoal-SettingReinforcementDesigningMotivatingJobsEquityExpectancyLEARNINGOUTLINECurrentIssuesinMotivationDescribethecross-culturalchallengesofmotivation.Discussthechallengesmanagersfaceinmotivatingun

3、iquegroupsofemployees.Describeopen-bookmanagementandemployeerecognition,pay-for-performance,andstockoptionprograms.FromTheoryToPractice:Suggestions5WhatIsMotivation?MotivationGettingemployeesenergized,directed,andsustainedtowardsreachingthegoalEffortoreffort:ameasureofintensityor

4、driveDirection:towardorganizationalgoalsNeed:personalizedreasontoexerteffortMotivationworksbestwhenindividualneedsarecompatiblewithorganizationalgoals6TheMotivationProcess7UnsatisfiedNeedTensionEffortSatisfiedNeedTensionReduction•Intensity•Direction•PersistenceEarlyTheoriesofMoti

5、vationMaslow’sHierarchyofNeedsTheoryNeedswerecategorizedasfivelevelsSatisfylower-orderneedsbeforetheycansatisfyhigherorderneedsSatisfiedneedsdonotmotivateKnowwhatleveleachpersonisonHierarchyofneedsLower-order(external):physiological,safetyHigher-order(internal):social,esteem,self

6、-actualization8Maslow’sHierarchyofNeeds自我实现9Self-ActualizationEsteem尊敬Social社会的Safety安全Physiological生理EarlyTheoriesofMotivation(cont’d)McGregor’sTheoryXandTheoryYTheoryXEmployeeshavelittleambition,dislikework,avoidresponsibility,andrequireclosesupervisionTheoryYEmployeescanexerci

7、seself-direction,desireresponsibility,andliketoworkMotivationismaximizedbyparticipativedecisionmaking,interestingjobs,andgoodgrouprelations10EarlyTheoriesofMotivationHerzberg’sMotivation-hygieneTheoryHygienefactors:extrinsic(environmental)factorsthatcreatejobdissatisfactionMotiva

8、tors:intrinsic固有(psychological)factorsth