供应商管理体系.pdf

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1、IKEASupplierQualityAssuranceProgramIssueDate:2006-10-16Edition1宜家供应商质量保证体系发行日期：2006-10-16第1版TableofContent/目录应承诺在公司内建立并执行宜家质量体系，并融合到0.Introduction/介绍供应商现有质量体系中。1.Start-UpProcess/启动过程CustomerExperiencedProductQuality/以顾客2.ReceivingInspection/来料检验体验为中心的产品质量3.Pr

2、oductionAssurance/生产保障CustomerExperiencedProductQuality(CEPQ)4.FinalInspection/最终检验istheIKEAconcepttodescribethecustomer's5.DocumentandSampleControl/文件和样品管理expectationsontheproductandwithinwhat6.QualityDevelopment/质量发展与提高areasthecustomerexperienceandassessthe

3、A.Facilities/设备qualityoftheproduct.Theareasare:/以顾客体B.Non-Conformances/不符合事项的管理验为中心的产品质量（CEPQ）是宜家对产品质C.MeasuringEquipment/测量设备量的理念，用来描述顾客对产品的期望以及从D.StatusofGoods/货物状态哪些方面体验并评估产品的质量，这些方面包E.Traceability/可追溯性括：Appendixes/附录1.ProcessControlRequirement–Gluing/过程控制

4、要求-胶合2.ProcessControlRequirement–SurfaceTreatmentRollerCoatingUV/过程控制要求-UV光固化辊涂漆的表面处理过程3.ProcessControlRequirement–SurfaceTreatmentSprayingWaterborneLacquer/过程控制要求-喷涂水性漆的表面处理0.INTRODUCTION/介绍IKEAQualityStaircaseModel/宜家质量体系评估等级IKEAQualityStaircaseModeldefines

5、a4-stepapproach,aimedatimprovingtheSuppliersoverallperformanceinQuality,withfocusonsecuringCEPQ(CustomerExperiencedProductQuality)/为改进供应商的整体质量水平，确保以顾客体验为中心的产品质量得以实现，宜家设定并推行4个阶段的质量评估体系。LevelLevelLevel第三Level第一级第二级级第四级Entry-levelMinimumFulfilmentofIKEAFulfilmen

6、tofrequirements/requirements/level3standard/official准入要求最低要求第三级标准的要求standards.3rdpartycertificate/满足官方标准，第三方认证Customerexpectations(CEPQ)includingISO9001requirementsspecifiedintheIKEAproductdocumentationshallbefulfilledinorderto4SIP+QWAYSupplier4SIPconsiderthe

7、articlesatisfactoryandfulfillingallInspectionProgramQMUSTIKEAdemands./顾客的期望（CEPQ）还包括：供应商检查方案产品必须满足宜家产品文件中的要求。IKEAQualityStaircaseModel/宜家质量体系评估等级ManagementCommitment/管理层的承诺Level1-QMUST/第一级-QMUSTItisrequiredandaprerequisite,thatthestBefore1delivery,TheIKEASupp

8、liermustimplementimplementationoftheIKEAQualityStaircaseModelisandcomplywiththeentry-levelrequirements–wellfoundedandcommittedbytheSuppliersQMUST./在第一次发货之前，宜家供应商必须执行managementandthattheIK