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1、Chapter9:ProjectHumanResourceManagementNote:Seethetextitselfforfullcitations.InformationTechnologyProjectManagement,SeventhEditionExplaintheimportanceofgoodhumanresourcemanagementonprojects,includingthecurrentstateoftheglobalITworkforceandfutureimplicationsforitDefineprojecthumanresour
2、cemanagementandunderstanditsprocessesSummarizekeyconceptsformanagingpeoplebyunderstandingthetheoriesofAbrahamMaslow,FrederickHerzberg,DavidMcClelland,andDouglasMcGregoronmotivation,H.J.ThamhainandD.L.Wilemononinfluencingworkers,andStephenCoveyonhowpeopleandteamscanbecomemoreeffectiveLe
3、arningObjectivesInformationTechnologyProjectManagement,SeventhEdition2Discusshumanresourcemanagementplanningandbeabletocreateahumanresourceplan,projectorganizationalchart,responsibilityassignmentmatrix,andresourcehistogramUnderstandimportantissuesinvolvedinprojectstaffacquisitionandexp
4、laintheconceptsofresourceassignments,resourceloading,andresourcelevelingAssistinteamdevelopmentwithtraining,team-buildingactivities,andrewardsystemsExplainandapplyseveraltoolsandtechniquestohelpmanageaprojectteamandsummarizegeneraladviceonmanagingteamsDescribehowprojectmanagementsoftwa
5、recanassistinprojecthumanresourcemanagementLearningObjectivesInformationTechnologyProjectManagement,SeventhEdition3Manycorporateexecutiveshavesaid,“Peopleareourmostimportantasset”PeopledeterminethesuccessandfailureoforganizationsandprojectsTheImportanceofHumanResourceManagementInformat
6、ionTechnologyProjectManagement,SeventhEdition4AlthoughtherehavebeenupsanddownsintheITlabormarket,therewillalwaysbeaneedforgoodITworkersTheDigitalPlanet2010studypredictsthatICTspendingwillhaveanannualgrowthrateofmorethan6percenteachyearthrough2013,whenitwillreachalmost$5trillionThirty-t
7、hreepercentoftheworld’spopulationisonline,and45percentofInternetusersarebelowtheageof25TheGlobalITWorkforceInformationTechnologyProjectManagement,SeventhEdition5Withalmost6billionmobile-cellularsubscriptions,globalpenetrationofcellphonesis87percent,with79percentinthedevelopingworldFo