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1、Chapter13:ProjectStakeholderManagementNote:Seethetextitselfforfullcitations.InformationTechnologyProjectManagement,SeventhEditionUnderstandtheimportanceofprojectstakeholdermanagementthroughoutthelifeofaprojectDiscusstheprocessofidentifyingstakeholders,howtocreateastakeholderregister,and
2、howtoperformastakeholderanalysisDescribethecontentsofastakeholdermanagementplanLearningObjectivesInformationTechnologyProjectManagement,SeventhEdition2UnderstandtheprocessofmanagingstakeholderengagementandhowtouseanissuelogeffectivelyExplainmethodsforcontrollingstakeholderengagementDisc
3、usstypesofsoftwareavailabletoassistinprojectstakeholdermanagementLearningObjectives(cont’d)InformationTechnologyProjectManagement,SeventhEdition3Becausestakeholdermanagementissoimportanttoprojectsuccess,theProjectManagementInstitutedecidedtocreateanentireknowledgeareadevotedtoitaspartof
4、theFifthEditionofthePMBOK®Guidein2012Thepurposeofprojectstakeholdermanagementistoidentifyallpeopleororganizationsaffectedbyaproject,toanalyzestakeholderexpectations,andtoeffectivelyengagestakeholdersImportanceofProjectStakeholderManagementInformationTechnologyProjectManagement,SeventhEd
5、ition4Projectsoftencausechangesinorganizations,andsomepeoplemaylosetheirjobswhenaprojectiscompleted.ProjectmanagersmightbeviewedasenemiesiftheprojectresultedinjoblossesforsomestakeholdersBycontrast,theycouldbeviewedasalliesiftheyleadaprojectthathelpsincreaseprofits,producenewjobs,orincr
6、easepayforcertainstakeholdersInanycase,projectmanagersmustlearntoidentify,understand,andworkwithavarietyofstakeholdersProjectsOftenCauseChangeInformationTechnologyProjectManagement,SeventhEdition5Changingthewayworkisdonecansendashockwavethroughanorganization,leavingmanypeopleafraidandev
7、enthinkingaboutwaystostoporsabotageaprojectDonaldWhite,founderandprogrammanageratDefenseSystemsLeadersinWashington,D.C.,describedsituationsthatcanleadtoprojectsabotage:Buy-inbluesShort-termprofitsOverachievingLackofrespectWhatWentWrong?InformationTechnologyProjectManagement,Sev
