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1、Chapter10:ProjectCommunicationsManagementNote:Seethetextitselfforfullcitations.InformationTechnologyProjectManagement,SeventhEditionUnderstandtheimportanceofgoodcommunicationsonprojectsandtheneedtodevelopsoftskills,especiallyforITprojectmanagersandtheirteamsRevie
2、wkeyconceptsrelatedtocommunicationsExplaintheelementsofplanningprojectcommunicationsandhowtocreateacommunicationsmanagementplanDescribehowtomanagecommunications,includingcommunicationtechnologies,media,andperformancereportingLearningObjectivesInformationTechnolog
3、yProjectManagement,SeventhEdition2DiscussmethodsforcontrollingcommunicationstoensurethatinformationneedsaremetthroughoutthelifeoftheprojectListvariousmethodsforimprovingprojectcommunications,suchasrunningeffectivemeetings,usingvarioustechnologieseffectively,andus
4、ingtemplatesDescribehowsoftwarecanenhanceprojectcommunicationsmanagementLearningObjectives(cont’d)InformationTechnologyProjectManagement,SeventhEdition3ThegreatestthreattomanyprojectsisafailuretocommunicateOurculturedoesnotportrayITprofessionalsasbeinggoodcommuni
5、catorsResearchshowsthatITprofessionalsmustbeabletocommunicateeffectivelytosucceedintheirpositionsStrongverbalandnon-technicalskillsareakeyfactorincareeradvancementforITprofessionalsImportanceofGoodCommunicationsInformationTechnologyProjectManagement,SeventhEditio
6、n4Planningcommunicationsmanagement:DeterminingtheinformationandcommunicationsneedsofthestakeholdersManagingcommunications:Creating,distributing,storing,retrieving,anddisposingofprojectcommunicationsbasedonthecommunicationsmanagementplanControllingcommunications:M
7、onitoringandcontrollingprojectcommunicationstoensurethatstakeholdercommunicationneedsaremetProjectCommunications ManagementProcessesInformationTechnologyProjectManagement,SeventhEdition5Figure10-1.ProjectCommunicationsManagementSummaryInformationTechnologyProject
8、Management,SeventhEdition6Projectmanagerssaytheyspendasmuchas90percentoftheirtimecommunicatingNeedtofocusongroupandindividualcommunicationneedsUseformalandinfo
