绩效管理团队简报.ppt

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1、PeopleTransformationProgrammeTheNewPerformanceManagementFrameworkTeamBriefing績效管理團隊簡報Whatisperformancemanagement?什麼是績效管理？Itisclear,alignedandstretchingobjectives它是清楚、一致且具張力的目標Withregularcoachingandfeedback有持續性的指導與回饋Basedonqualitydiscussionsatthemid-yearandy

2、ear-endperformancereview期中與期末績效檢討時會進行有品質的面談Itisresultsdriven,notactivitybased它是結果導向，而非以活動為基礎Anddifferentiatesindividualperformancebasedonevidence並且以事證區別個人績效表現Whyarewechangingourperformancemanagementapproach?為何改變績效管理方法？HSBC’sbusinessstrategyistodeliversuperi

3、orgrowthandearningsovertime滙豐的經營策略是不斷地實現最佳的成長與營收ShareholdersandexternalanalystshavetoldHSBCthatimprovedbusinessperformanceisrequired股東及外部分析師都建議滙豐需要改善經營績效Ouremployees,viatheGlobalPeopleSurvey,toldusweneedtoimproveperformancemanagement,specificallyin:從全球員工意見調

4、查中發現，我們的員工認為我們需要改進績效管理，特別是：differentiatingindividualperformanceandreward區別個人績效和獎酬addressingunderperformancemorerobustly更加重視績效不佳的情況providingmorecareercoaching/counseling提供更多的職涯指導與諮詢Howwillthenewperformancemanagementapproachwork?新的績效管理辦法如何執行？GroupManagementBo

5、ardwillapproveaGroupbalancedscorecardwithobjectivesalignedtoourbusinessstrategy集團管理委員會通過集團的平衡計分卡，將目標與我們的經營策略結合IndividualobjectiveswillneedtoalignandsupporttheGroupbalancedscorecard個人的目標需要連結和支持集團的平衡計分卡ResultinginthesumofallemployeecontributionsensuringthatGr

6、oupobjectivesareachieved所有員工目標的總合要能確保集團的目標可以被達成Whatisexpectedofmanagers?主管被賦予的期望是什麼？Activelymanageteamandtakeaccountabilityforperformancemanagementapproach積極管理你的團隊，負責執行績效管理流程Defineclearperformanceexpectationsandagreeindividualobjectives定義清楚的績效期望並與部屬針對目標達成共識

7、Providedirection,feedbackandsupport提供方向、回饋和支援Holdmid-yearandyear-endperformancereviewdiscussions進行年中和年底的績效檢討面談Assessanddifferentiateperformance評量和區別績效Whatisexpectedofemployees?員工被賦予的期望是什麼？Playanactiveroleinagreeingyourobjectives主動與你的主管在目標上達成共識Monitorandmana

8、geyourperformanceagainstyourobjectives以目標和被期望的行為來監督並管理你的績效Activelyseekfeedbackandimplementdevelopmentactions主動尋求回饋與執行發展計劃Reflect,assessandimproveperformance反映、評估與改進績效Ownandmanageyourcareer承擔和管理你自己的職涯Wh