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1、PerformanceManagementSystemIntroduction---TargetSetting1PerformanceManagementSystemAPerformanceManagementSystemconsistsoftheprocessesusedtoidentify,encourage,measure,evaluate,improveandrewardemployeeperformance.APerformanceManagementSystemshoulddo:Provideinformationtoemployeeaboutt
2、heirperformanceClarifywhatorganizationexpectsIdentifydevelopmentneedsDocumentperformanceforpersonalrecords2TodrivebusinessperformanceimprovementbyperformancecalibrationandevaluationToprovidestaffperformanceimprovementsolutionbytrainingneedsidentificationToimprovestaffworkinghabitsb
3、ycoachingandfeedbackToofferstaffcareerdevelopmentsolutionsbyidentifyingpotentialityToenhancemanager-staffrelationshipbyconstructivedialogueTogainstaffcommitmentbycounselingandmotivationTodevelopstaffnewinsightsbycoachingandfeedbacksWhyneedthePerformanceManagement?3Howtousetheresult
4、ofPerformanceAppraisal?DirectlinkageofAnnualBonusDistributionandthePercentageofSalaryIncrementUnderstanddepartmentalandindividualtraininganddevelopmentneedsReferenceofstafffurtherpromotion4Direction:CompanyVision,ValuesandStrategyPerformancePlanning(settingannualtargets&expectation
5、s)BeginningoftheyearManagingPerformance(on-goingcoaching,feedback,andreinforcing)PeriodicReviewsPerformanceAppraisal(reflection,feedbackandsuggestion)Mid-yearReview,Year-endAppraisalDevelopmentPlanning(careercounselling,planning)Year-endAppraisalThePerformanceManagementProcessCoach
6、ingSkillCommunicationSkillPlanningSkillCoachingSkillFeedbackCommunicationCoachingSkillFeedbackConflictResolutionCoachingSkillCommunicationSkillPlanningSkill5Direction:CompanyVision,ValuesandStrategyPerformancePlanning(settingannualtargets&expectations)BeginningoftheyearManagingPerf
7、ormance(on-goingcoaching,feedback,andreinforcing)PeriodicReviewsPerformanceAppraisal(reflection,feedbackandsuggestion)Mid-yearReview,Year-endAppraisalDevelopmentPlanning(careercounselling,planning)Year-endAppraisalThePerformancePlanningProcess6TheBenefitsofTarget-SettingClarifydepa
8、rtmentaltopprioritizedgoal