酒店英语实训课件PPT曹玉泉 房玉靖978 7 81134 794 4酒店英语uint 8.ppt

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1、UnitEightLaundryServiceExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassPassageOnePassageTwoPutinUse（A：LaundryclerkB：Mrs.Bell）A：WhatcanIdoforyou?B：Couldyou(1)someoneformylaundry,please?Room908,Bell．A：Certainly,Mrs.Bell.Avaletwillbeu

2、pinafewminutes.B：Good.IalsohaveasilkdresswhichIdon'tthinkiscolorfast.Willthecolor(2)inthewash?A：We'll(3)thedress.Thenthecolorwon'trun．B：You'resure？Good！Andtheliningofmyhusband'sjackethascome(4)．Itmighttearoverfurtherwhilewashing．A：Don'tworry,madam.We'llstitchi

3、tbefore(5).B：That'sfine.Now,whencanIhavemy(6)back?1.Completethefollowingdialoguebyputtinginthemissingwords.sendrundry-cleanunstitchedwashinglaundryA:Usuallyittakesabouttwodaystohavelaundrydone.Butwouldyoulike(7)serviceorsame-day?B:Whatisthe(8)inprice?A:We(9)50

4、％moreforexpress,butitonlytakes5hours.B:Andforsame-day,willIgetthedressandskirtbackthisevening?A:Yes,madam.All(10)willbemadebeforesixo'clock.B:I'llhaveexpressthen.expressdifferencechargedeliveriesPutinUseH:HousekeepingG:GuestH:Housekeeping.MayIhelpyou?G:Yes.Thi

5、sis1235.（1）.(我有些衣服想送洗)H:OK.Justputitinthelaundrybagandfilloutthelaundryforminthedeskdrawer.We’llcomebyinafewminutesandpickitup.G:（2）.(我有几件衣物需要手洗)IsthatOK?H:Sure.Justnotthatinthe“specialinstructions”sectionofthelaundryform,and（3）.(我们会遵照着处理的)2.Completethefollowi

6、ngdialoguebytranslatingtheChineseintoEnglish.I’dliketohavesomelaundrydoneIhaveafewthingsthatneedtobehand-washed.We’lltakecareofeverythingG:Great.Thanks.（4）?(什么时候会洗好呢？)H:Laundrycollectedbefore6p.m.willbewashedandreturnedbefore9a.m.thefollowingmorning.G:OK.Thank

7、youverymuch.WhenwillitbereadyReadandThink1.Accordingtothepassage,howmanylaundry-operationoptionsarethereforahotel,andwhatarethey?Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Therearethreelaundry-operationsoptions:on–premises,off-premisesandteamingwithoth

8、ers.ReadandThink2.What’sthemainattitudeofOn-siteproponent?3.What’sthemaincontentofteamapproach?Ingeneral,it'softenmuchmorecosteffectivetohandlelaundryoperationson-site.Hotelsshould