酒店英语实训课件PPT曹玉泉 房玉靖978 7 81134 794 4酒店英语unit 7.ppt

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1、UnitSevenHousekeepingExerciseinClassTask1TalkingFacetofaceTask2MaintainingaSharpEyeExerciseinClassPassageOnePassageTwoPutinUseKangHong(K),atraineeroomattendant,knocksattheguestroomdoorK:Housekeeping.MayI(1)?Guest(G):Yes,please.K:Goodmorning,sir.MayI(2)yourroomnow?G:No,notnow.I’mnotfeelingwelltoday

2、.K:I’m(3)tohearthat.ShallIsendfora(4)foryou?G:No,thanks.I’veboughtsome(5)myself.Ithastostaycool.ButI’mafraidtheminibardoesn’tkeepcool.K:Oh,sorry.Letmehaveacheck…Ah,theplugisnottightly(6)inthesocket…Wouldyoulikemetotidyupabitinthebathroom?1.Completethefollowingdialoguebyputtinginthemissingwords.com

3、einclean.sorrydoctormedicineinsertedG:Okay.Butpleasedon’tusethevacuumcleaner(7)intheroom.K:Isee.(Seeingtheguestisgoingtotakesomemedicine)Well,I’ve(8)ontheheatingswitchontheminibar.Youmaytakethemedicinewithlukewarmwater.G:That’sverykindofyou.Willyoucomeandcleanmyroomandreplacethelinenintwohours?K:C

4、ertainly,sir.Ifyoudon’twanttobe(9),justplacethisDNDsignoutsideyourdoor.Ifitisturnedtheotherway,I’llknowthatyouwantmetocleanyourroom.Ifyouneedanyhelp,youmaydial8or(10)thebuttonoverthere.Ihopeyou’llbebettersoon.anywherepressdisturbedturnPutinUseH:HousekeepingG:Guest[There’saknockonthedoor.]H:Houseke

5、epingG:（1）.（等一下）I’llrightthere.H:（2）,（如果不方便）Icancomebacklater.[Theguestopensthedoor]G:No,that’sOK.（3）.（我正要出去）Justgivemeaminutetogetmybriefcase.H:（4）.（您请慢慢来）2.CompletethefollowingdialoguebytranslatingtheChineseintoEnglish.HoldonasecondIfit’snotconvenientIwasjustonmywayoutPleasetakeyoutimeReadandThi

6、nk1.Whatishousekeepingdepartmentresponsiblefor?Ⅰ.Answerthefollowingquestionsaccordingtothepassage.Housekeepingdepartmentisresponsibleforthecleannessandorderinthehotel.ReadandThink2.Howdosupervisorsorseniormaidscheckthequalityofhotelcleanness?3.Ishotelcleannessunderstoodinthesamewayindifferentcount

7、ries?Theycheckthequalitywiththeperiodicityestablishedbytheinternalorderofthehotel,andtheymustalsofollowspeciallyformulatedstandardsofverification.No,itisunderstoodindifferentwaysindifferentcountries.4.Intermsofcl