组织行为学_群体决策.doc

组织行为学_群体决策.doc

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1、.专业.专注.组织行为学:群体决策Thebelief—characterizedbyjuries—thattwoheadsarebetterthanonehaslongbeenacceptedasabasiccomponentofNorthAmericanandmanyothercountries’legalsystems.Thebeliefhasexpandedtothepointthat,today,manydecisionsinorganizationsaremadebygroups,teams,orcommittees.

2、在工作群体内是采用个人决策还群体决策,主要取决于问题的性质。lAdvantageofGroupsIndividualandgroupdecisionseachhavetheirownsetofstrengths.Neitherisidealforallsituations.Thefollowingidentifiesthemajoradvantagesthatgroupsofferoverindividualsinthemakingofdecisions:1.Morecompleteinformationandknowledge

3、2.Increaseddiversityofviews3.Increasedacceptanceofasolution4.IncreasedlegitimacyNorthAmericanandmanyothercapitalisticsocietiesvaluedemocratic.word完美格式..专业.专注.methods.Thegroupdecisionmakingprocessisconsistentwithdemocraticidealsand,therefore,maybeperceivedasbeingmorel

4、egitimatethandecisionsmadebyasingleperson.Whenanindividualdecisionmakerfailstoconsultwithothersbeforemakingadecision,thedecisionmaker’scompletepowercancreatetheperceptionthatthedecisionwasmadeautocraticallyandarbitrarily.lDisadvantagesofGroups1.Timeconsuming2.Pressur

5、estoconformAsnotedpreviously,therearesocialpressuresingroups.Thedesirebygroupmemberstobeacceptedandconsideredanassettothegroupcanresultinsquashinganyovertdisagreement,thusencouragingconformityamongviewpoints.3.DominationbythefewGroupdiscussioncanbedominatedbytheoneor

6、afewmembers.Ifthisdominantcoalitioniscomposedoflow-andmedium-abilitymembers,thegroup’soveralleffectivenesswillsuffer..word完美格式..专业.专注.1.AmbiguousresponsibilityGroupmembersshareresponsibility,butwhoisactuallyaccountableforthefinaloutcome?Inanindividualdecision,itiscle

7、arwhoisresponsible.Inagroupdecision,theresponsibilityofanysinglememberiswatereddown.Effectivenessandefficiency:whethergroupsaremoreeffectivethanindividualsdependsonthecriteriayouusefordefiningeffectiveness.Intermsofaccuracy,groupdecisionstendtobemoreaccurate.Theevide

8、nceindicatesthat,ontheaverage,groupsmakebetterqualitydecisionsthanindividuals.However,ifdecisioneffectivenessisdefinedintermsofspee

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