发盘实训---前两次.ppt

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1、Chapter3Inquiry,OfferandCounter-offerSectionIInquiryandReplyBusinessknowledgeTheStudyofLettersCase1Case2Case3Case4Letter-writingGuideHomeworkManyStepsinBusinessNegotiationenquiryoffercounter-offeracceptanceBusinessKnowledgeEnquiryAnenquiryisarequestf

2、orinformation.FirstrealstepinbusinessnegotiationTwocategories:Ageneralenquiry(一般询盘)andaspecificenquiry(具体询盘)HowtowriteangeneralinquiryTellthesourceofinformationandmakeabriefself-introductionExpresstheintentionofwritingtheletterStatethepossibilityofpl

3、acinganorderHowtowriteaspecificinquiryTellthenamesanddescribethegoodsinquiredfor,includingspecifications,quantity,etc.AskwhetherthereisapossibilityofgivingaspecialdiscountandwhattermsofpaymentandtimeofdeliveryyouwouldexpectStatethepossibilityofplacin

4、ganorderHowtowriteareplyBeginthereplybyrepeatingthedateandtheinquiry.Iftheinquiryisfromanoldclient,youmaytellhimthatyouaregladtohearfromhimagain.Giveafullanswertotheinquiry.Ifyoucannotdoasrequested,trytoofferasubstitute.Youmayendyourletterbyhopingtha

5、ttheinformationyouprovidedishelpfulandbyofferingfurtherhelp.Case1我方是哥本哈根东部的一家纺织品经销商，有着多年的从业经验。在从我驻外使馆商务参赞处了解到对方是全棉床罩和枕套的主要出口商之后，写信给对方以建立业务关系并索要对方的商品目录和价目单。KeyPoints1.从事纺织品进口2.求购高质量的全棉床罩和枕套3.进行询盘UsefulWordsinquiry/enquiry[in'kwaiəri]embassy['embəsi]co

6、mpetitive[kəm'petitiv]quantity['kwɔntiti]leading['li:diŋ]textiles['tekstails]promising['prɔmisiŋ]pillowcase['piləʊkeis]Copenhagen[.kəupən'heigən]dealer['di:lə]profitable[‘prɔfitəbəl]n.询价，询盘n.大使馆a.有竞争力的n.数量a.第一位的，最主要的6.n.纺织品7.a.有前途的8.n.枕套n.哥本哈根10.n.经销

7、商，商人11.a.有利可图的learnfromCommercialCounselor’sOfficehandicraftarticleinthislineofbusinessallcottonbedsheetsinthehopeofdoingsomethingatyourearliestconveniencetermsofpayment从......得知商务参赞处手工艺品在这一行业中全棉床单希望做某事尽早付款方式UsefulExpressionsUsefulSentencesWelearnfro

8、mtheCommercialCounselor’sOfficeofourEmbassyinyourcountrythatyou…WehaveobtainedyournameandaddressfromtheCommercialCounselor’sOfficeofourEmbassyinyourcountrythatyou…WewouldliketointroduceusasoneoftheleadingimportersofhandicraftarticlesinCanada.Weareale