跨文化交际课程unit6.ppt

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1、InterculturalcommunicationLecture6:CuturalVariationsinNegotiationStylesReviewmCulturalValuesComparisonBetweenChineseValuesandWesternValues(expressinggratitude,symbolizationandattitudestowardswomen)mCulturalDimensionsPowerDistance(smallandlarge)IndividualismVersusCollectivismMas

2、culinityVersusFeminityUncertaintyAvoidance(lowandhigh)TheMianContentmThelifecycleofagroupStageone:FormingStagetwo:StormingStagethree:NormingStagefour:PerformingmCuturalVariationsinNegotiationStylesCulturalVariationsinConductingBusinessCulturalVariationsinSelectingNegotiatorsCut

3、uralVariationsinDecision-makingWarm-upcasesWhenPresidentGeorgeBushwenttoJapanwithleadingAmericanbusinessmen,hemadeexplicitanddirectdemandsonJapaneseleaders,whichviolatedJapaneseetiquette.TotheJapanese,itisrudeandasignofignoranceordesperationtomakedirectdemands.Someanalystsbelie

4、veitseverelydamagedthenegotiationsandconfirmedtotheJapanesethatAmericansarebarbarians.AJapanesemanagerinanAmericancampanywastoldtogivecriticalfeedbacktoasubordinateduringaperformanceevaluation.BecausetheJapaneseareusedtohighcontextlanguageandareuncomfortablewithgivingdirectfeed

5、back,ittookthemanagerfivetriesbeforehewasdirectenoughfortheAmericansubordinatetounderstand.mQuestionsfordiscussion:WhydidtheJapanesethinkthatAmericansarebarbarians?WhywasitsodifficultfortheJapanesemanagertotellhissubordinateabouthispoorperformance?Case2UnhappywiththeMoneyPaidMr

6、.WangandMr.zhengmetDr.Huang,aChineseAustralian,whiledoingtheirMAcourseinTESOLattheformerCanberraCollegeofAdvancedEducation.Everyotherweekend,Dr.HuangwouldaskMr.WangandMr.zheng,togetherwithoneortwootherstudents,tocometoherhomefordinner.Everyoneseemedathomewitheachotherandgotonve

7、rynicely.Duringoneconversation,Dr.HuangfoundoutMr.WangandMr.zhengweregoodcarpenters,sosheaskediftheycouldhelpherteardowntheoldfenceanderectanewonearoundherhouse.Feelinggratefultoherforallthewonderfulthingsshehaddoneforthemandalltheeffortsshehadmadeinhelpingthemadjusttothenewcul

8、ture,thetwoChinesestudentsinstantlyagreedandpromisedto