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1、DirectoryIntraduction3Parti:Whichdoyouthinkidbetter3Part2:whatcriteriatomeasure4Part3:whowillbeinvolved6Part4:whafstheevaluationdesign71theneedsassessment82makesurethetrainingobjectives83choosetheevaluationmethods94designtrainingevaluationprogram95executetheEvaluation116w
2、ritingtrainingevaluationreportandconclusion12Conclusion12References13Domino'spizzatrainingevaluationIntroductionDominoisafamouspizzacompany.Traditionally,onthejobtrainingisusedtoteachnewemployeeshowtostretchpizzadoughtofitthepizza・Butnow,Dominowantstouseacomputerbasedtrai
3、ningmethod・Asaprofessionaltrainer,withpersonalpointofview,IwilltalkaboutsomeofmyideasofDomino'strainingwork.First,whichisbetterbetweentheCD-ROMtrainingandon-sitetraining?Second,whatcriteriashouldDominoPizzaCompanyusetomeasureCD-ROMtrainingismoreeffective?Third,whowillbein
4、volvedintheevaluation?Forth,myevaluationdesignstodetermineifCD-ROMtrainingismoreeffectivethanonthejobtraining・Part1:whichdoyouthinkisbetter?On-the-jobtrainingrefersnewemployeesortheinexperieneedemployeesthroughobservationthenfollowtheirmanagers5behaviors.Thismethodisveryp
5、opular,becausecomparingwithothermethods,itsinvestmentoftimeormoneyisrelativelylow.Butitalsohassomedisadvantages,forexamplewhenthetrainersimpartusefulskillsalsoteachthebadhabitsandnoorganization'son-jobtrainingcanleadtoemployeesacceptbadtrainings.AndtheCD-ROMtrainingbelong
6、stoaudio-visualinstruction.Andthevideoisthemostcommonlymethodsofall.UsingtheCD・ROMtraininghassomeadvantages;first,thetrainerscanreplay,slowdownorputquicklythecoursecontentaccordingtothetrainees'professionallevel.Forexample,inDominoPizzaCompany,ifsomenewemployees5learninga
7、bilityisnotstrong,sotheycanwatchtheCDagainandagainuntiltheygetit.Second,itcanlettraineestocontacttosomeproblemsandevents,suchasequipmenterror,customercomplaintsorotheremergency・ThestuffinDominoPizzaCompanycanknowhowtodealwithwhentheequipmentdoesnotwork,sotheCD-ROMtraining
8、isreallygood.Third,thetraineewillacceptthesametrainingcourseandwon'tbeinfluencedbythetrainer'sid
