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1、外文文献翻译原文及译文文献出处：HanSW.ERP一EnterpriseResourcePlanning:Acost-basedbusinesscaseandimplementationassessment[J]・HumanFactorsandErgonomicsinManufacturing.2004,Vol.14,No,3:239-256译文字数：3500多字原文ERP—EnterpriseResourcePlanning:Acost-basedbusinesscaseandimplementationassessmentS.W.HanHi
2、-TechConsultingCenter,LGCNSCo.,Ltd.,8F,PrimeTower#10-1,Hoehyun-dong,2-ga,Jung-gu,Seoul,100-630,KoreaAbstractThisarticleprovidesthekeyfactorsthatarecriticaltothesuccessfulimplementationofenterpriseresourceplanning(ERP).Itreportstheresultsofastudycarriedouttoassessanumberofdif
3、ferentERPimplementationsindifferentorganizations.Acasestudymethodofinvestigationwasused,andtheexperiencesoffivemanufacturingcompaniesweredocumented・Also,thisstudyexploresandproposesanERPsystemselectionprocessandacost-basedbusinesscaseapproach.Thecriticalfactorsintheadoptiono
4、fERPareidentifiedaslearningfromtheexperiencesofothers,appointingaprocessinnovator,establishingcommitteesandprojectteams,trainingandprovidingtechnicalsupportfortheusers,andimplementingappropriatechangestotheorganizationalstructureandmanagerialresponsibilities.Formoreeffective
5、ERPimplementations,weadvisebuildingasupportivecultureandenvironmentwithastrongemphasisonhumanandorganizationalaspects・1.INTRODUCTIONThroughoutthe1990s,mostlargeindustrialcompaniesinstalledenteipriseresourceplanning(ERP)systems;thatis,massivecomputerapplicationsallowingabusin
6、esstomanageallofitsoperations(finance,requirementsplanning,humanresources,andorderfulfillment)onthebasisofasingle,integratedsetofcorporatedata.ERPpromisedhugeimprovementsinefficiency;forexample,shorterintervalsbetweenorderandpayments,lowerback・officestaffrequirements,reduced
7、inventory,andimprovedcustomerservice・Encouragedbythesepossibilities,businessesaroundtheworldinvestedsome$300billioninERPduringthedecade(Dorien&Malcolm,2000).Whatmostattractedmanyachiefinformationofficerwastheopportunitytoreplaceatangleofcomplex,disparate,andobsolescentapplic
8、ationswithasingleY2K-compliantsystemfromareputableandstablevendor;oneKorean
