资源描述：
《【精品】餐饮服务与管理专业英语》由会员上传分享，免费在线阅读，更多相关内容在工程资料-天天文库。
1、餐饮服务与管理专业英语酒丿占餐饮服务用语(-)基本常用语问候语1x早上好，先生.Goodmorning,Sir.2、您好！Hello.Howdoyoudo?3^很高兴见到您Gladtomeetyou.4、欢迎到我们酒店来Welcometoourhotel.5、愿您在我们酒店过得愉快Ihopeyoullenjoyyourstaywithus.祝贺语6^祝贺您！Congratulations!7、生日快乐Happybirthday!8、新年快乐HappyNewYear!9、圣诞快乐MerryChristmas!10^祝您好运Goodlucktoyou!11>祝您
2、成功Wishyoueverysuccess!12>祝您旅途愉快Apleasantjourney!答谢和答应语13^谢谢您Thankyou(verymuch)!14、谢谢您的帮助Thankyouforyourhelp.15>太感谢您了It'sverykindofyou.16^另ij客气不用谢丫ouarewelcome./Notatall./Don'tmentionit.17、很高兴为您服务Ifsmypleasure.道歉语18、很抱歉rmsorry.19>对不起Excuseme.20对不起，让您久等了Sorrytohavekeptyouwaiting.21s我
3、为此道歉Iapologizeforthis.征询语22、我能帮您什么吗？CanIhelpyou?/WhatcanIdoforyou?23>有什么能为您效劳的？IsthereanythingIcandoforyou?24、我能借用您的电话吗？MayIuseyourphone?25>我可以知道您的名字吗？MayIhaveyournameplease?26、您可以把名字签在这儿吗？Canyousignhere,Sir?27先生，您想要点什么？Whatwouldyoulike,Sir?指路川语28、上楼Goupstairs卜•楼Godownstairs・在二楼Ifs
4、onthesecondfloor.29>请这边走Thisway,please.30>往右转Turnright,please.31>在大厅靠近大门It'sinthelobbynearthemainentrance.32、在走廊尽头It'sattheendofthecorridor.提醒用语33>请走好Mindyourstep.34、请当心Becareful,please.35>请别遗忘您的东西Pleasedonotleaveanythingbehind.36请不要存这甲抽烟Donotsmokehere,please・告别语37>等会儿见Seeyoulater.
5、38>明天见Seeyoutomorrow.39>再见，谢谢您的光临Goodbyeandthankyouforyourcoming.40再见,希與再见到您Goodbyeandhopetoseeyouagain.41、一路平女！Haveanicetrip.情景应对42、听见或遇到对客人不利的事时：I'msorrytohearthat.Ihopeyoullgetbettersoon.I'msorrytohearthat.Haveagoodrest.Pmsorrytohearthat.Buttakeiteasy.43、客人碰到意外时：Ihopeyoudidnothu
6、rtyourselfAreyouhurt?Didyouhurtyourself?44、当客人要什么东西时：Certainly,Sir.Illfetchit.Yes,Sir.It'snoproblem.Hereyouare5Sir.Hereisyourchange,Madam.45、必须离开客人去拿他们所要的东西时：Justamoment,please,Miss・I'llgoandgetitrightnow.Immediately,Madam.Sorrytohavekeptyouwaiting.46、给客人让路时：Afteryou,Madam.Youfirst
7、,Sir.47、推小车或提觅物经过客人身旁时：Excuseme,Madam?Couldyoupleasemakeway,Madam?MayIcomethrough,please?48、上菜或斟酒时不得不向客人俯身时或不得不在外宾面前通过时:Excuseme,please・Ibegyourpardon.49、当客人询问是不是可以拿某物时：Byallmeans,Sir.Letmehelpyou.Certainly,Madam.Letmehelpyou.Goahead,please.Youarewelcome・50、看见客人在搬椅子或包裹需要帮助时：Letmeta
8、kethat,Sir.WhatcanIdoforyo
