酒店英语学习情境二：餐厅服务英语2-5Beverageservice

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1、学习情境二：餐厅服务英语学习任务:酒水服务Name:DavidJob:WinestewardResponsibility:ToservedrinksandhelpgueststakethewineordersContentsLearningObjectives学习目标1WorkingProcedures工作程序2WorkingKnowledge工作知识3HotelTask酒店任务45WordsandExpressions6ActivityLearningObjectives学习目标Afterfinishingthistask,youshouldbeableto：

2、☆Servedrinksatabar☆RecommendbeveragetoguestsWorkingProcedures工作程序Askguest’srequest询问宾客要求Repeatandconfirmtheorder重复和确认订单Placeanorder为客人下单Showtotheguest向客人展示酒水Servethebeverage为客人上酒水Recommendandrefillanothercupofbeverage向客人介绍其它酒水并为客人续杯Thanktheguestfororderingthebeverage感谢宾客下的酒水WorkingKn

3、owledge工作知识(1)1.ClassificationofdifferentdrinksAlcoholdrink酒精类饮品whiskey威士忌brandy白来地Cocktail鸡尾酒vodka伏特加liquor烈性酒GreatWall长城sherry雪利酒TsingtaoBeer青岛啤酒Non-alcoholDrink非酒精类饮品fruitjuice果汁mineralwater矿泉水yoghurt酸乳酪squash苏打milk牛奶coffee咖啡tea茶milkshake奶昔2.Askthefollowinginformationfromtheguests

4、.WorkingKnowledge工作知识(2)Thetypesofbeverages（客人需要酒水的类型）Properwinegoeswithdishes（客人需要佐菜的酒水）Flavorsofbeverages（客人对酒水味道的要求）Straightuporontherock（加冰块还是不加冰块）Bottledordraught?（瓶装还是罐装？）Theamountofbeverages（需要酒水的数量）HotelTask酒店任务SupposeyouareDavid,nowyou’regoingtohelptheguesttakewineorder.Plea

5、seperformthetaskaccordingtothehintsbelowwithyourpartners.角色A:你是GeorgeBrown,和一帮朋友在酒吧聚会。点了一杯伏特加和一些佐酒的小食。角色B:你是酒水服务员David，你负责为Mr.Brown下单并推荐大家试试青岛啤酒。Wordstoknowalcoholn.酒精mineralwatern.矿泉水non-alcoholn.非酒精squashn.苏打beveragen.饮品yoghurtn.酸乳酪brandyn.白兰地fruitjuicen.果汁liquorn.烈性酒milkshaken.奶昔v

6、odkan.伏特加winelist酒水单whiskeyn.威士忌winesteward酒水服务员cocktailn.鸡尾酒ontherock加冰块sherryn.雪利酒straightup不加冰块Usefulexpressions1.Orderingwine酒水下单(1)Anythingtodrink?(2)WhatcanIgetyoutodrink?(3)Wouldyoulikesomethingtodrink?2.RecommendingDrinks推荐菜式(1)WhataboutaRum?(2)TsingTaoisourlocalbeer.Itiswell

7、knownaroundtheworld(3)ShallImakeyouaglassofwine?(4)MoutaiisoneofthemostfamousChineseliquors(5)Whatbandwouldyoulike?Usefulexpressions3.OrderingWinewithMeal佐餐酒水(1)Ithinkredwinewouldgowellwithyoursteak.(2)Wouldyoulikeabottleofredwinetogowithyourbeef?(3)Wouldyouliketohavesomewinewithyour

8、dinner?(4)Wo