四季酒店客房夜床服务

《四季酒店客房夜床服务》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、CoreStandards:TurndownGuestRoomEveningService客房夜床服务CoreStandards:GuestRoomEveningServiceGuestclothingswhichisonthebedorfloorwillbeneatlyfoldedandplacedonbedorchair.Guestclothingleftonfurniturewillbeneatlyfoldedandleftinplace.Shoeswillbepaired.客人放在床上或地上的衣物应该整齐地折叠好并放回床

2、上或椅子上，客人放在其它家俱上衣物应该整齐地折叠好并放回原位，鞋要成双放。Newspapers&periodicalswillbeneatlystackedandleftontable/shelfinplainview.Guestpersonalpaperswillnotbetouched.报纸、杂志要整齐地摊开叠放在桌子上/架子上。客人的任何私人资料都不要动。CoreStandards:GuestRoomEveningServiceBedthrowswhenremovedareplacedonashelfinthecloset

3、.床罩拿开后应折好放到衣橱隔板上。Sheerandblackoutdrapes(orshutters)willbeclosed(inbedroomonly)notinthesittingroomifseparate.卧室里的薄窗帘、遮光帘都应拉上，起居室的遮光帘不用拉。CoreStandards:GuestRoomEveningServiceTVremote&TVDirectorywillbeplacedatthebedsidetable.电视遥控器和节目指南放在床头柜上。Turndowntraywillbeleftonbed,

4、toincludebreakfastmenu,laundrybag+form,shoeshinebag&newspapercard.夜床托盘应放到床尾部居中位置，托盘里应有早餐卡、洗衣袋+洗衣单、擦鞋袋以及报纸卡。CoreStandards:GuestRoomEveningServiceGuesttoiletrieswillbeneatlyarrangedonacleanflatclothifleftonvanity..Clothsarenotrequiredonshelves.客人放在台面上的卫生用品应用一块干净平整垫布垫好放

5、在梳妆台上，而不是隔板上。Bathroomfixtureswillbespotlesslyclean,freeofhair,damageanddiscoloration..浴室设施应无水渍、毛发、破损或褪色。CoreStandards:GuestRoomEveningServiceTurndownservicewillbeavailabletobeginwithin10minsafterguestcallsspecificallyforservice.夜床服务应客人提出后10分钟内开始。Turndownservicewillbe

6、executedbetweenthehoursof06.00pmand10.00pm开夜床正常服务时间为每晚6点至10点。CoreStandards:GuestRoomEveningServiceInthecaseofa“DoNotDisturb”sign,acardwillbeleftunderthedoortoinviteguesttocallforservice.如挂有“请勿打扰”的牌子，应从门下方塞入一张“征询服务卡”以方便客人提出服务要求。CoreStandards:GuestRoomEveningServiceThe

7、room’sfurnishingandcollateralwillbereturnedtotheiroriginalposition,unlessitinterfereswiththeguest’spersonalproperty.客房家具和酒店印刷品如被客人移动应归还原处，除非客人摆放了私人物品。CoreStandards:GuestRoomEveningServiceMirrorsthroughouttheroomwillbespotlesslycleanandinexcellentrepair.整个房间的镜子无污迹且维修良

8、好。