酒店英语教案第4讲

酒店英语教案第4讲

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时间:2019-09-04

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1、—、名称:Check-out二、教学吋数:2三、教学目的:1.Masterthetermsandusefulphrasesincheckingout.2.Usesentencepatternsskillfullyinworkingsituations.3Makingsituationaldialoguesfluently.4.Grasptheprocedureofchecking-out.四、重点和难点:重‘点:usesentencepatternsskillfullyinworkingsituation

2、s.难,点:tomakesituationaldialogueswiththesentencepatterns五、教学方法和手段:方法:Task-drivenmethod手段:teach;Q&A;Discussion;role-play六、教学内容及时间安排1.Paymentterms2.StepsofCheckingout3.Scenedialogues4.Vocabulary5.otherDialogues6.roleplay教学过程(一)导入新课(问题导入)uresofthema1.Theteach

3、erwouldinvitesomestudentstotalkaboutthebasicprocedcheckingout.2.Intheend,theteacherwouldsummarizethestudents9answerssoastogiveclearerandbetterunderstandingofthebasicknowledgeofreception.(二)讲授新课IPaymenttermsardcan/alidymorehisCheckingoutincash,asktheguestt

4、ogiveyouthereceiptofdeposit.Checkingoutbycreditcard,firstlyyoushouldmakesurewhetherthecreditcbeacceptedornotinthehotel.Secondlyyoumustpayspecialattentiontothedateandcreditlimit.CheckingoutwithTraveler^Check,firstexamwhetherthecheckisgood;ptattentiontoaski

5、ngtheguesttosignhisnameincorrectplace.Iftheguestsignjnameinwrongplace,thehotelcannotcashthecheck.IIStepsofCheckingoutConfirmingthedeparturetime.Checkingwhatserviceyouhavebeenserved.AskingforshowingandexplainingthebillAskingaboutthewayofpaymentIIISceneDial

6、oguesSceneICheckinginCash(C=CashierS=Mrs.Simon)

7、C:Goodmorning,madam.CanIhelpyou?S:Yes,please.Fdliketosettlemybill.C:Certainly,madam・Whichroom,please?S:1101.Mrs.Simon.C:Pleasewaitforaminute,madam・IU1justgetyourbill.S:Thankyou.C:Hereyouare,madam.Couldyoujus

8、tsignhere,please?Howwillyoubepaying,madam?S:Bycash...Mm...One,two,three...420YuanRMB.Hereyouare.C:Thankyou.Hereisyourreceiptandyourchange,madam・Yourchangeis80YuanRMB・S:Thankyouverymuch.C:Youarewelcome,madam・Haveaniceday.Goodbye.Scene2CheckingbyCreditCardS

9、:Morning.Fdliketocheckout,please.C:Goodmorning,sir.MayIknowyournameandroomnumber,please?S:I'mMr.Singh.Room2016.C:Yes.Haveyouusedthemini-barorotherservicesthismorning?S:Ididrftusethemini-bar,andIpaidcashformybreakfas

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