商务英语部分练习题chapter7managingeffectively

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1、Chapter7Managingeffectively7.1Top(high-level)managementconcentratesondecisionsa)operatingplans.b)shorttermobjectives・c)grossnationalproduct・d)Iong-runobjectives・e)qualitycontrol.Answer：(d)7.2:Middlemanagementisresponsibleforshort-termdecisions,becaus

2、etheyareclosertothe:a)boardofdirectors.b)missionofthefirm.c)productionprocess・d)strategicobjectives.e)strategicplan.Answer(c)7.3:Supervisory(first-1ine)managementisusuallyhighlyinvolvedwithsubordinatesthatengageinthe:a)strategicobjectives.b)day-to-da

3、yproductionprocess・c)budgetformulation.d)strategicplan.e)organizationrestructuring.Answer(b)7.4:Anexampleofasupervisory(first-line)managerwouldbe：a)officemanagerb)president・c)vice-presidentofoperations.d)directorofhumanresourcemanagement_e)officeempl

4、oyee・Answer(a)7.5Mostmanagerialfunctionscanbeclassifiedintooneofthefollowingcategories,exceptfor:a)planning.b)leading.c)organizing.d)controlling・a)financing・Answer：(e)7.5Thefunctionofmanagementthatrepresentsthepreparationofthefirmforfuturebusinesscon

5、ditionsis：a)organizing.b)leading.c)controlling.d)planning.e)directing.Answer(d)7.6Theprocessthatidentifiesthefirm'smainbusinessfocusoveralong-termperiod,perhapsthreetofiveyearsis:a)leading.b)directing.c)strategicplanning.d)communicating.e)operationsp

6、lanning.Answer：(c)7.7Thestrategicplanisbasedonthefirm'smissionstatement,whichdescribesthefirm's:a)operatingplan.b)primarygoal.c)policiesandproceduresd)chainofcommand.e)organizationalstructure・Answer：(b)7.8Atypicalgoalofafirmcouldineludethefollowingex

7、ceptfor:a)promoteemployeeturnover.b)leadershipineachproductcategory.c)providingsuperiorcustomersatisfaction.d)superiorsteadyshareholderreturns.e)winningthroughteamwork,empowerment,opencommunications,andcustomerfocus・Answer:(a)7.9Smallerscaleplansthat

8、areconsistentwiththefirm'sstrategic(Iong-term)planandperformedbymiddlemanagersareineludedinthe:a)operatingplan-a)missionstatement-b)controlci)charter.e)tacticalmission*Answer:(a)7.5Themethodsusedtoachievethetacticalplanaredeterminedby:a)strategicpla