《饭店情景英语》PPT课件

《《饭店情景英语》PPT课件》由会员上传分享，免费在线阅读，更多相关内容在教育资源-天天文库。

1、PART1TheFrontOfficeTheManager'sRemarks1.Whatistheaimofahotel?2.Canyousaysomethingaboutthegreatimportanceofthefrontoffice?3.Whyshouldthehotelstaffhaveastrongsenceofresponsibility?4.Howcanthehotelachievegreaterfinancialsuccess?Questions:UNIT1RoomReservations1-1ALongDistanceCallRes

2、ervations(长途电话预定)1-2AGroupReservation(团体预定)1-3AFace-to-faceReservation(门市预定)equivalent平行的arrival到达的May26th5月26日creditcard信用卡takecareof照顾，处理parkinglot停车场10%discount九折representative代表UA美国联合航空confirmation确认assist协助；帮助southward向南available可获得的referral参考的Dialogues:NewWards:UNIT1RoomRe

3、servationsExercises2:Self-Introduction——Pleasemakeabriefself-introductionin3minutesatleast,youcantryitfromtheaspectsbelow:namehometowninterests&hobbiesspecialitycharacterExercises1:1.我希望我们不久以后会再见面。2.今天下午三点钟您不要打电话来，那时我在上课。3.明天上午这个时候，我们要在会议室开会。4.今晚七点钟你们干什么？5.他七点钟在大厅等您，行吗？UNIT1Guid

4、ingtheGueststoTheirRooms1-1RecognizingtheGuests(迎接新客)1-2AbouttheRoomFacilities(介绍房间设施)1-3AbouttheHotelServices(介绍服务项目)StructureStudyMore…than/themost…形容词和副词的比较级和最高级。DialoguesFunctionStudyImpartingandreportingfactualinformation陈述和转述事实Unit2ChamberServiceDialogues:2-1Makinguptheroo

5、m(收拾房间)2-2Cleaningtheroom(打扫客房)2-3theTurn-downService(做晚床)Exercises:P125P123ReadingA man, a great man, a fighter for freedom was travelingin the mountains. He stayed in acaravansfor the night. He was amazed that in the caravans there was a beautiful parrot in agolden cage, conti

6、nually repeating "Freedom! Freedom!".And it was such a place that when theparrot repeated the word "Freedom!" it would go on echoing in the valleys, in the mountains.1The man thought:"I have seen many parrots, and I have thought they must want to be freefrom those cages... but I

7、 have never seen such a parrot whose whole day, from the morning tothe evening when he goes to sleep, is spent in calling out for freedom."He had an idea. In themiddle of the night, when theowner was fast asleep, he got up and opened the door of thecage. He whispered to the parr

8、ot,“Now get out."2But he was very surprised tha