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1、HelpingPeopleWinatWorkThispageintentionallyleftblankHelpingPeopleWinatWorkABusinessPhilosophyCalled“Don’tMarkMyPaper,HelpMeGetanA”KenBlanchardGarryRidgeVicePresident,Publisher:TimMooreAssociatePublisherandDirectorofMarketing:AmyNeidlingerEditorialAssista
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3、Editor:GayleJohnsonProofreader:ApostropheEditingServicesIndexer:CherylLenserCompositor:NonieRatcliffManufacturingBuyer:DanUhrig©2009byPolveraPublishingandGarryRidgePublishingasFTPressUpperSaddleRiver,NewJersey07458FTPressoffersexcellentdiscountsonthisboo
4、kwhenorderedinquantityforbulkpurchasesorspecialsales.Formoreinformation,pleasecontactU.S.CorporateandGovernmentSales,1-800-382-3419,corpsales@pearsontechgroup.com.ForsalesoutsidetheU.S.,pleasecontactInternationalSalesatinternational@pearson.com.Companyan
5、dproductnamesmentionedhereinarethetrademarksorregisteredtrademarksoftheirrespectiveowners.Allrightsreserved.Nopartofthisbookmaybereproduced,inanyformorbyanymeans,withoutpermissioninwritingfromthepublisher.PrintedintheUnitedStatesofAmericaFirstPrintingMay
6、2009ISBN-10:0-13-701171-7ISBN-13:978-0-13-701171-1PearsonEducationLTD.PearsonEducationAustraliaPTY,Limited.PearsonEducationSingapore,Pte.Ltd.PearsonEducationNorthAsia,Ltd.PearsonEducationCanada,Ltd.PearsonEducacióndeMexico,S.A.deC.V.PearsonEducation—Japa
7、nPearsonEducationMalaysia,Pte.Ltd.LibraryofCongressCataloging-in-PublicationDataBlanchard,KennethH.Helpingpeoplewinatwork:abusinessphilosophycalled,“don’tmarkmypaper,helpmegetana”:helpingpeoplewinatwork/KenBlanchard,GarryRidge.p.cm.ISBN978-0-13-701171-1(
8、hardback:alk.paper)1.Leadership.2.Performance--Management.3.Communicationinorganizations.I.Ridge,Garry,1945-II.Title.HD57.7.B5572009658.4’092--dc222009000598ToTedandDorothyBlanchardwhotaughtKenthateffectiveleadershipisnota