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1、ProtectingYourJewishInstitution:SecurityStrategiesForToday’sDangerousWorldAddendum-CrisisManagement127CRISISMANAGEMENTTheArtofCrisisManagementWhilewedonotproposeaformaldefinitionofthewordcrisisinthismanual,wetreatanyeventthatcan,withinashortperiodoftime,har
2、myourinstitution’sconstituents,itsfacilities,itsfinancesoritsreputationasacrisis.Crisismanagementistheartofmakingdecisionstoheadofformitigatetheeffectsofsuchanevent,oftenwhiletheeventitselfisunfolding.Thisoftenmeansmakingdecisionsaboutyourinstitution’sfutur
3、ewhileyouareunderstressandwhileyoulackkeypiecesofinformation.Consistentwiththeoverallphilosophyofthismanual,thekeytobeingabletomanageacrisisisdoingasmuchplanningaspracticalbeforeacrisisstartsinordertobestpositionyouandyourinstitutiontorespondtoandmitigatesu
4、chasituation.TheCrisisManagementContinuum:IntroductionWhatisusuallycalled“crisismanagement”shouldbebestunderstoodaspartofabroadcontinuumofactivitiesasfollows:•Planning.Planningrelatestogettingyourinstitutioninthebestpositiontoreactto,andrecoverfrom,anemerge
5、ncy.•IncidentResponse.Incidentresponsesaretheprocessesthatyouhaveputintoplacetoensurethatyourinstitutionreactsproperlyandorderlytoanincidentasitoccurs.Examplesofincidentresponseinclude:a.Evacuationafteracalled-inbombthreatb.Denialofentrytosuspiciouspersonsc
6、.Callingformedicalhelpwhenachildisinjuredinyourschool•CrisisManagement.CrisisManagementisthemanagementandcoordinationofyourinstitution’sresponsestoanincidentthatthreatenstoharm,orhasharmed,yourinstitution’speople,structures,abilitytooperate,valuablesand/orr
7、eputation.Ittakesintoaccountyourplanningandautomaticincidentresponse,butmustalsodynamicallydealwithsituationsastheyunfold,ofteninunpredictableways.ProtectingYourJewishInstitution:128SecurityStrategiesForToday’sDangerousWorldAddendum-CrisisManagement•Busines
8、sContinuity.Businesscontinuityrelatestothosestepsnecessarytorestoreyourinstitutiontonormalfunctioning.Aswillbediscussedindetailbelow,agreatdealofcrisismanagementoccursbeforeacrisisbegins:itisaboutplann
