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1、MEETING&GREETINGPEOPLE1.IntroducingOtherPeople2.MeetingSomeoneNew3.IntroducingYourself4.GreetingPeopleYouKnow5.RespondingToFriendlyQuestions6.ClosingAConversationInAmericansociety,INFORMALITYisvaluedveryhighly.Thisattitudestemsfromourhistory.Foralongtime,themaj
2、orityofthepeopleinAmericahadeitherthemselvescomefromsomewhereelseorwereonlysecondorthirdgenerationAmericans.Wewereacountryofforeigners.Consequently,peoplewerenotjudgedaccordingtothefamiliestheywerebornintobutbyhowhardtheyworkedandhowtheycontributedtothesociety.
3、Inaddition,manyoftheearliestAmericanimmigrantshadescapedfromgovernmentsandchurchesthatdidnottoleratetheirkindsofpeopleorideas.InAmerica,theybecameenthusiasticdefendersofallkindsoffreedom.Forallofthesereasons(andmore),thefirstAmericansembracedinformalityasabasis
4、forcommunication.TodaythisisstillthebasicmodalforcommunicatinginAmericansociety.Wetendtobecomeinformalwitheachotherveryquickly.Thedegreeofformalityinbusinessvariesaccordingtothecompanyculture.Somecompaniesaremoreconservativeandformalinhowtheyaddresseachother,ho
5、wtheyshareinformation,howdecisionsaremade,howpowerisdelegated,howpeopledress,andsoon.Othercompanies.especiallytheyounger,smallerhightechnologycompanies.areveryprogressiveandinformal.IfyouareaforeignerdoingbusinessinAmericaforthefirsttime,youdonothavetobemoreinf
6、ormalthanyoufeelcomfortablewith.Ifyouwanttocallsomeonebyhisorherlastname,youmaydoso.Butdonotbesurprised(orinsulted!)ifyourAmericanhostscallyoubyyourfirstname.Atsomepoint,youwillprobablydecidetodowhattheyaredoing.Themainthingisthatyoucangoatyourownspeed.Anothert
7、hingtorealizeisthatAmericanbusinesspeopletodaymayknowsomethingaboutyourcountry(notalot,perhaps,butsomething).Sotheymighttrytoaddressyouinthestyleofyourculture.Itcouldbecomeveryinteresting,ifnotamusing.Intheinformationgivenbelow,mostofthesignalsareneutral.Thatme
8、anstheycanbeusedinANYsituation.formalorinformal.Signalsthatareinformalareindicatedwith"[informal]".Signalsthatareformalhavebeenleftoutbecausetheyareseldomusedandbecausethene