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1、UnitOverviewBystudyingthisunit,youareexpectedto:•learnthecommontypesofcompanystructure;•describeacompany’sstructure;•knowhowtowriteane-mailtointroduceanewcolleague.Unit2CompanyStructureUnit2CompanyStructureUnit2CompanyStructureTask1Task2Inacompanytherearevariousdep
2、artmentswithdifferentfunctions.Discusswithyourclassmatesthespecificfunctionofeachofthefollowingdepartments.Task1123456Unit2CompanyStructureTheHumanResourcesDepartment(人力资源部)isresponsibleforthemanagementofacompany’sworkforce,andoverseesthepracticesandpoliciesthataff
3、ecttheorganization’semployees.Itisresponsiblefortheattraction,selection,training,assessment,andrewardingofemployees;itoverseesorganizationalleadershipandculture,andensurescompliancewithemploymentandlaborlaws.Unit2CompanyStructureTheCustomerCareDepartment(客户服务部),als
4、ocalledCustomerServiceDepartment,istoattractandretaincustomers.Peopleinthisdepartmentconsultcustomersabouttheirneedsviae-mail,telephoneorinperson.Theyhandleandresolvecustomercomplaints,andconductcustomersatisfactionsurveysonaparticularproductorservice.Unit2CompanyS
5、tructureTheMarketingDepartment(市场部)createsvalueforcustomersandbuildsstrongcustomerrelationshipsinordertogetvaluefromcustomersinreturn.Itsjobincludesidentifyingtargetcustomers,clarifyingcustomers’needs,keepingtrackofthetrendsofaparticularfield,anddevelopingproductpr
6、omotionandadvertisingactivities.Unit2CompanyStructureTheBoardofDirectors(董事会)isveryinfluentialinacompany.Itdecidesthedirectionthecompanyheadsforandisdirectlyaccountabletotheshareholders.Eachyearthecompanywillholdanannualgeneralmeeting(AGM)atwhichthedirectorsmakeare
7、porttotheshareholdersontheperformanceofthecompanythisyear.Unit2CompanyStructureThePublicRelationsDepartment(公关系部)isresponsibleforgivingagoodPictureofthecompanytothepublic.Itmanagesthepublicrelationsstrategy,takescareofthecompany’srelationshipwiththemassmedia,andpro
8、videsthepublicwithnecessaryinformationsoastomaintainagoodrelationwiththepublic.Unit2CompanyStructureTheProductionDepartment(生产部)istoturninput(e.g
